Amadeus service fee manager enables U.S. travel agencies to bolster their revenues along with their value
Integrated business management solution also helps agents increase productivity while improving customer service...
February 13, 2007 – Building profits and agency value just got a little easier for travel agencies in the
"Travel professionals are faced with a challenging business environment including commission reductions, new models and agency consolidation. Agencies need technology solutions that will help them ensure and improve their bottom-line, including the implementation of service fees for the tremendous value they provide to travelers," said Bob Lowry, Senior Vice President of Products and Support for Amadeus North America. "Amadeus Service Fee Manager is the best tool available to help agencies boost their profitability, productivity and quality of customer service."
An integrated, flexible and automated business management solution, Amadeus Service Fee Manager allows travel agencies in the
- Grow revenues by charging service and activity-based fees and offering consistent and transparent service fee pricing, while also successfully communicating the added value they bring to their customers. Several sophisticated fee models can be applied to different customers using the flexible rules engine for calculating fees.
- Increase productivity by considerably automating and speeding up the service fee management process. Ticketing and activity-based fees are automatically calculated, which drastically reduces lost service fees while improving agents’ productivity. Fully integrated at the point of sale through the graphical user interface of the Amadeus Selling Platform, Amadeus Service Fee Manager offers a tight and seamless dataflow and fully integrates into the Amadeus central system where secure and confidential data handling provide peace of mind.
- Improve customer service by displaying and fixing the total price at the point of sale. Amadeus is also the only GDS able to offer the integration of ticket related fees into GDS Fare pricing products including outside the booking process.
For more information about Amadeus Service Fee Manager, travel agencies should contact their Amadeus Account Representative or call 1-888-AMADEUS, salesinquiries@amadeus.com.
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Amadeus is the chosen technology partner for providers, sellers, and buyers of travel. The company provides distribution, IT and point-of-sale solutions to help its customers adapt, grow and succeed in the fast changing travel industry. Customer groups include travel providers (airlines, hotels, car rental companies, railway companies, ferry lines, cruise lines, insurance companies and tour operators), travel sellers (travel agencies) and travel buyers (corporations and travelers). Solutions are grouped in four solution categories -- Distribution & Content, Sales & e-Commerce, Business Management and Services & Consultancy.
Amadeus has central sites in
The company is owned by WAM Acquisition, whose shareholders are BC Partners, Cinven, Air
