Amtrak available through Amadeus Selling Platform Wandrian's train booking technology
Amadeus Selling Platform’s agents now can book Amtrak tickets, passes and sleepers
The Wandrian-powered, train booking solution Amadeus RailAgent is a web-based point-and-click interface that enables agents to book Amtrak tickets using a new state of the art booking engine. Because of its user-friendliness, rail booking are quick, simple and efficient. The system offers complete functionality, including shopping, booking, holding reservations, payments by credit card, retrieving bookings, and online cancellations. In addition to the booking capabilities, the system provides rich content for information on train schedules, routes, accommodations, training programs, the amenities available on each train, as well as tools to help the agents manage their orders, such as accounting reports for bookings and commissions.
The new Amtrak interface is accessible directly from the Amadeus Selling Platform, using the RailAgent tab. After selecting their journey, agents simply enter the credit card, receive an email confirmation and the booking information is merged back into the PNR within Amadeus. No printing is required: confirmations are emailed to the agent or customer, who can pick up their ticket at the Amtrak station or through the Quick-Trak self service ticketing kiosks. Commission checks are sent out monthly to agents.
“With the inclusion of Amtrak into Amadeus RailAgent, we improve the way agents can book Amtrak through the Amadeus Selling Platform. This is a new era in the relationship between Amadeus and Amtrak” said Diane Bouzebiba, Head of Amadeus Rail. “We will continue in our joint effort to capture the full potential of rail growth in
“It is Wandrian’s mission to innovate the best travel technology to enable train travel to be the top of mind choice for agents and consumers,” said Bret Gordon, President & CEO at Wandrian. “Building and powering this interface for Amadeus, one of the leading travel distribution companies in the world, is an important step for Wandrian.”
Craig White, Senior Director for Amtrak Travel Industry Sales added, “this rollout is another step in providing the travel agent community the tools to confidently and effectively sell Amtrak services. The booking engine is easy to use and with the support provided by Wandrian, Amadeus and Amtrak, we expect a smooth transition for those travel agencies who have worked with us in the past, as well as an opportunity to aggressively pursue new business.”
About Wandrian, Inc
Wandrian develops technology solutions that simplify how consumers and travel professionals plan and purchase train travel online. The Company’s mission is to make traveling by train a top-of-mind choice for travelers around the world by creating a compelling purchasing experience that connects global train operating companies. Wandrian’s management team has unique insight into industry needs and challenges through relevant experience in consumer travel, travel trade distribution, and travel technology. Wandrian’s commitment to continuous innovation enables railways, agencies, wholesalers and websites to sell effectively, distribute efficiently, and connect easily with customers. Wandrian was founded in 2000, is privately-owned and is based in
About Amadeus IT Group
Amadeus is the chosen technology partner for providers, sellers, and buyers of travel. The company provides distribution, IT and point-of-sale solutions to help its customers adapt, grow and succeed in the fast changing travel industry. Customer groups include travel providers (airlines, hotels, car rental companies, railway companies, ferry lines, cruise lines, insurance companies and tour operators), travel sellers (travel agencies) and travel buyers (corporations and travelers). Solutions are grouped in four solution categories – Distribution & Content, Sales & e-Commerce, Business Management and Services & Consulting.
Amadeus has central sites in
The company is majority owned by WAM Acquisition, whose shareholders are BC Partners, Cinven, Air
More information about Amadeus is available at: http://www.amadeus.com
About Amtrak
Amtrak provides intercity passenger rail service to more than 500 destinations in 46 states on a 21,000-mile route system. For schedules, fares and information, passengers may call 800-USA-RAIL or visit Amtrak.com.
