Amadeus Passenger Name Record (PNR)

A comprehensive system for a well organised journey

The Amadeus Passenger Name Record (PNR) gathers in one place the information about a passenger's current travel arrangements, whether it concerns airline, train, car, hotel or other bookings.

As a comprehensive travel record, the PNR lets you store meal preferences, passport details, fares, ticketing information, contacts information and more. 

Is your customer travelling alone? Travelling with the family? Travelling in a group? The Amadeus PNR gives you all the tools for arranging worry-free travel!

Special Service Requests:
Provide particular facilities to passengers according to their preferences. Examples include meals, seats, and extra luggage.

Queues:
This is a comprehensive tool with which to efficiently organise workloads and follow up on the PNRs.

Non-homogeneous PNR:
This is a way to accommodate passengers who do not wish to share exactly the same itinerary.

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