Amadeus Ticket Changer Reissue
Amadeus Ticket Changer Reissue automatically processes voluntary exchanges in a matter of minutes. It seamlessly handles all information and transactions to process voluntary ticket exchanges and also formats tickets for reporting.
Save at least 30 minutes for complex ticket exchanges; save at least 15 minutes for simple exchanges.
More than 160 carriers participate in Amadeus Ticket Changer Reissue (Voluntary and Involuntary). You can check the latest list at any time using this handy entry in Amadeus Selling Platform or Amadeus Selling Platform Connect > FQNATC/CXR .
Amadeus Ticket Changer Reissue determines the appropriate fare, taxes, penalties and residual (refund) values for your new ticket. Results are based on the original ticket issuance, using the fare filing in ATPCO Category 31 and local market and airline standards.
The results are displayed first, so you can clearly see what the new ticket will cost. The booking is then updated with fare and ticketing elements to issue the new ticket. All Amadeus Ticket Changer Reissue transactions are guaranteed* by Amadeus.
only in Amadeus
Amadeus Ticket Changer Involuntary makes it even easier to offer personalised service and peace of mind for your customers.
The solution automates the involuntary ticket change process, saving up to five minutes per ticket by eliminating tedious manual processes. Travel documents are automatically prepared for issuance with no penalties or additional fees.
Amadeus Ticket Changer Involuntary can exchange any ticket booked on Amadeus. As long as you have an agreement in place with the airline (just like for involuntary exchanges done manually) then ATC Involuntary will automate the process for absolutely any airline in the system, irrespective of cat 31 filing.
In cases of schedule changes, airlines may automatically re-accommodate passengers to a new flight (PNR update). Amadeus Ticket Changer Involuntary ensures that documents (PNR, TST) are automatically prepared for reissue.
Unique to Amadeus
Amadeus Ticket Changer Shopper returns up to 200 alternative recommendations in one click, delivering a seamless, end-to-end traveller experience. Reduce your call centre’s workload as passengers make their own itinerary changes online.
The solution automates online exchanges first using an eligibility check, followed by Amadeus Ticket Changer Shopper Calendar and Travelboard transactions. Amadeus Ticket Changer Reissue is then invoked for the exchange confirmation and document preparation.
Amadeus Ticket Changer Refund completes the full ticket change and reimbursement service you offer your customers.
More than 60 carriers participate in Amadeus Ticket Changer Refund, with more to come soon.
You can check the latest list at any time using this handy entry in Amadeus Selling Platform or Amadeus Selling Platform Connect > FQNATC/CXR .
Amadeus Ticket Changer Refund automatically checks the ticket’s refund conditions, fills in the refund screen, and calculates the refund amount. Amadeus Ticket Changer Refund calculations are based on ATPCO Rule Category 33, the voluntary refund conditions filed by airlines.