Saving money, optimising customer care and service: HRS and Amadeus
Posted on January 25, 2012
Posted by Hugo Ehrnreich (Head of Hotel Distribution, Amadeus IT Group) You might have noticed the announcement we made on January 17th: our partnership with HRS. Part of our multisource strategy to reach the elusive “long tail” in the notoriously fragmented hotel sector, HRS is the latest key brand to join the fast-growing club of [...]
Amadeus enabling the travel chain: re-cap
Posted on December 29, 2011
Posted by Sarah Braybrooke (Manager, Global Brand, Amadeus IT Group) Between February and May 2011 we published our ‘Amadeus enabling the travel chain’ video series here on the blog. Six different Amadeus bloggers talked about their thoughts and experiences relating to the different stages any journey goes through – and how Amadeus technology is improving [...]
Amadeus in the travel chain: post-trip
Posted on June 2, 2011
You may be surprised to learn that the post-trip stage of the travel chain consists of more than simply getting home and unpacking your suitcase. There are many complex processes going on behind the scenes making travel better for you on your next journey.
Amadeus in the travel chain: check-in & boarding
Posted on April 8, 2011
Posted by Marcia Perrella (Global Brand Executive, Amadeus IT Group) The next in the series of our travel chain videos looks at the check-in and boarding stage. What I dislike when I travel is to be stuck waiting in queues or repeating information to different staff in the same company over and over. At the [...]
The Middle East and its potential to become the world’s dominant global travel hub
Posted on December 14, 2010
Posted by Ahmed Youssef (Regional Director Marketing & Operations, Middle East & North Africa, Amadeus IT Group) The global spotlight has shone a little stronger on the Middle East following Qatar’s successful bid for the 2022 Football (Soccer) World Cup earlier this month. In particular there is much talk of high quality facilities, excellent transport [...]
Looking to the future with the ‘Hotels 2020: Beyond Segmentation’ report and Amadeus Hotel Platform
Posted on November 10, 2010
Posted by Fabrice Marchand (Head of Product Strategy & Marketing, Hotel IT, Amadeus IT Group) Where will the hotel industry and the customers it services be twenty years from now? It’s a near impossible question given the speed and unpredictable way society changes. The continued development of technology and influence of the internet are feeding [...]
Brighter, Bolder, Better – Amadeus Hotels in World Cup fever
Posted on July 1, 2010
Posted by Peter Long (General Manager, Amadeus South Africa) Football fans around the world are excitedly watching the FIFA World Cup, which is being held in South at 10 venues across the country. South Africa’s tourism and hospitality industry has understandably been rubbing its collective hands in glee at the prospect – the World Cup is [...]
