Airlines

(405 posts)

The latest airline industry news, trends and statistics on the Amadeus IT Group Corporate Blog, one of the most useful information sources for airline market professionals.

Air Serbia looks towards the future with merchandising mindset

We are the proud national carrier of Serbia with roots that go back 90 years. Air Serbia provides premium...

Supercharging airline digital channels: Accenture Amadeus Digital Experience

For travellers booking flights online, an airline's website is often the first touchpoint a traveller...

Avianca signs with Amadeus and UNICEF to be the next partner for Click for Change

For 98 years, Avianca’s mission has been clear: to always strive to do more. This philosophy extends...


“It’s Only a Matter of Going”: Views on the Future of the Airline Business from Palm Springs

In the 1962 movie Lawrence of Arabia, T.E. Lawrence looks out across a desert, considered impassable....

How do airline customers decide the price is right?

The theory of bounded rationality is about economic decision-making where, rather than seeking the perfect...

Garuda Indonesia proves ancillary services and customer satisfaction go hand in hand

As Indonesia’s flag-carrier, we are committed to putting passengers first with award-winning ‘Excellent...


The data revolution requires a new mind-set for airlines

“It is a capital mistake to theorize before one has data.” - Sherlock Holmes. I’m a big proponent...

Keeping the customer at the heart of revenue optimisation

Airlines have always been innovators. Offering digital products to travellers even before the internet...

Kicking off a digital revolution for airlines with ‘Total Offer Optimization’

The fourth industrial revolution is well underway. It’s fuelled by the digitalisation of everything....


How airlines can better communicate the value of offers

Where’s the first place you go when seeking information about an unfamiliar brand? The phone book,...

Where Travel, Digital and Innovation meet

  If there are many flavors of innovation in the travel industry, then the annual Phocuswright...

We already know where you want to fly, do you want to know how?

Do you remember the last time you had people over for dinner? It is hard to know what every single guest...