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Airlines

(173 posts)

Thinking like a retailer: Using personalisation to drive sales for airlines

Airlines are now capable of collecting and analysing more and more traveller data including mobile app and social...

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Migrating an airline passenger service system – a decision not to be taken lightly

Migrating to a new passenger service system is a major decision for any airline to take, given the significant...

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Five guiding principles our airline teams follow during passenger service systems migrations

With so much at stake for airlines when taking the leap to implement a new passenger service system,...

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Connecting the dots for a perfect passenger experience

Whilst booking a recent business trip from Bangkok to Nice, I began to daydream that travelling had become...

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[VIDEO] IATA Director General Tony Tyler talks collaboration and future of aviation

Director General and CEO of IATA, Tony Tyler, joined our very own Ben Hunt at the Word Passenger...

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SAS launches Amadeus Taxi & Transfer solution in partnership with Cabforce

At SAS, we've worked closely with Amadeus for many years – from regularly attending their conferences...

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Thinking like a retailer: How many tools are in your merchandising toolkit?

A woodworker wouldn’t simply carry a hammer in their toolkit – rather they would utilise a wide range...

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Imagine technology that could harmonise the airport ecosystem

The airport ecosystem is dynamic, diverse, fast-moving, and open 24/7 to get millions of passengers...

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Merchandising during the travel lifecycle presents new opportunities for providers

Throughout their journey, from booking to hotel check in, travellers will continue to have options to tailor...

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Industry-first solution helps airlines better manage delayed and cancelled flights

A delayed or cancelled flight can ruin your holiday if you’re a traveller and your reputation if you’re...

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Bringing the magic of branded fares for airlines to Expedia

There’s nothing more awesome – in that, awe-inspiring way – than the big data of travel. Equal...

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Offer your customers a mobile boarding pass right from Google

Airlines can now offer their customers a new option to display their mobile boarding pass on their smartphone...

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