Let's shape the future of travel


(185 posts)

Personalisation is all about vintage travel agency services

Despite the wonderful anticipation of being on holiday, there’s a step prior to actually being at my long-awaited...


Airlines take note – 999 days until new payment security standard deadline

Visa Europe has issued a deadline to acquiring banks using its network that all airline merchants should...


Airlines must act more like retailers by adopting merchandising mind-set

Airlines are exploring new types of travel services to add value for their customers and improve profitability,...


What’s an efficient airline revenue accounting system worth?

Airlines already face numerous challenges, such as sustainability and low profitability. Revenue accounting,...


UATP Airline Distribution event explores evolving world of travel payments

Industry leaders gathered in Athens, Greece for an airline distribution event, hosted by UATP, the private...


Airline disruption management solution featured at ITB Berlin

Thousands of travel industry players gathered for ITB Berlin 2015 and I had the opportunity to talk about...


Loyalty 2015 conference highlights customer centric strategies for airlines

The 7th annual Loyalty 2015 conference in Istanbul brought together key players from the airline industry...


Lufthansa first airline to use new personalisation technology for corporate customers

We've all been there – running late to the airport, nervous about that big client meeting scheduled...


Personalisation is the key to traveller loyalty

The first airline Frequent Flyer Programme (FFP), contrary to popular belief, was introduced by United...


Amadeus and i:FAO sign access to Southwest Airlines’ corporate travel content

Southwest Airlines offers travellers access to more than 90 destinations throughout the US, Mexico and the Caribbean,...


New generation of Latin Americans set to experience personalized travel

Ancillary services are changing the way people buy airline tickets and the personalization of these services...


Azul Airlines goes international with Amadeus Altéa technology 

When Azul Airlines, a leading Brazilian carrier, announced their intention to start international flights...