Airlines

(368 posts)

The latest airline industry news, trends and statistics on the Amadeus IT Group Corporate Blog, one of the most useful information sources for airline market professionals.

Avianca takes customer service to new heights with Amadeus Customer Experience Management

It’s the little touches that can make or break a trip. A birthday message or going the extra mile for passengers...

Let agents work for you and reduce your call centre costs

Best-in-class service at all stages of the trip is essential for travellers. As an extension of the carrier’s...

The Game’s Afoot! Accenture Amadeus Alliance report demystifies ancillary merchandising

 "It is of the highest importance to be able to recognize, out of a number of facts, which are incidental...


Expanding your influencer network to connect your brand with more consumers

Videos have long been a source of inspiration and information but with the rise of social media,...

Just like seasons, demand changes!

“Winter is coming”, a cliché that every Game of Thrones (GoT) fan has reiterated at every single...

3 areas corporations need to address to improve managed travel

Corporate travel has largely not changed over the years. Actually, I take that that back. The queues...


Why Nigeria’s fastest growing carrier, Med-View Airline, chose Amadeus

Med-View Airline came from humble beginnings. It all started in 2007 when we undertook the challenge...

LCC Best Practices #2: Adapt your offer to travel agency customers

We’ve spoken in previous posts about the value that indirect distribution can bring to low-cost...

Who, what, where, when…why is event visibility important in revenue management for airlines?

Born in New Zealand and emerging out of Online Republic (recently acquired by Webjet), PredictHQ is addressing...


LCCs in North Asia eye corporate travel in the world’s largest market

Global business travel spend is forecasted to reach a record $1.6 trillion by 2020*. Asia represents...

Digital continues to shape the conversation in the airline industry

What springs to mind when you hear the word "digital"? The term can mean anything and everything. What...

Swiss International Air Lines implements powerful solution to control rebooking actions

Our fleet of 95 aircraft carry the flag of Switzerland to more than 100 destinations in 46 countries....