Machine learning may sound like it belongs in the distant future or in science-fiction films, but we’re already seeing how it could be applied to our own technology and the impact it could have on the travel industry. It is a form of artificial intelligence allowing computers to learn from examples rather than having to follow step-by-step instructions. In fact, there is already machine learning integrated into everyday technologies, such as automatic tagging of your photos with image recognition.
So what does machine learning mean for the travel industry, and how can we harness it? Examining technology trends like these is a vital process for Amadeus to continue at the forefront of our industry, allowing us to anticipate the trends and challenges affecting our customers and travellers.
Travel is a very personal experience, and technologies such as machine learning and artificial intelligence are going to make travel a much more immersive, more personal and a much richer experience for everybody.
Rashesh Jethi, Head of R&D Amadeus Americas
To find out more about what AI and other technology trends mean for the travel industry, we interviewed two of our technology experts: Rashesh Jethi, Head of Research & Development at Amadeus Americas and Wolfgang Krips, Executive Vice President, Global Operations. Watch the videos below and let us know what you think in the comments.
Watch Wolfgang below:
Watch Rashesh below: