Yesterday and today we have been keeping you updated regarding the development of a systems incident. This has been resolved, as we communicated earlier today.

Minimising such incidents and their impact on our customers is very important to Amadeus. During the incident, our priority was to return to normal service as quickly as possible; once it closed we focused on identifying the cause and analysing actions we could take to avoid reoccurrence. The cause of the problem appears to be a network component. We are continuing to investigate this in detail.

Once again, we regret the inconvenience this incident may have caused.

The systems incident has been fully resolved. All Amadeus systems are now operating normally. Amadeus regrets any inconvenience this incident may have caused.

Amadeus can now confirm that all airline systems are restored. Some travel agency customers may continue to experience service disruption which we are investigating. We regret any inconvenience this may have caused.

The systems recovery continues to progress. We regret any inconvenience and delay this may have caused and will continue to update as the situation evolves.

Amadeus systems are in the process of recovering from the earlier disruption. We regret any inconvenience and delay this may have caused and will aim to issue a further update in one hour’s time.

Amadeus can confirm that some airlines are experiencing difficulties with our systems. We regret any delay and inconvenience caused and are fully investigating this issue.

We will provide a further update on this blog at 6 p.m. CET.