Airports and Ground Handling Companies
Ground handling companies manage the check-in and boarding experiences of half of all airline passengers and face particular challenges in working with multiple customers and on multiple systems. You are responsible both to your customer airlines, and to their customers, the passengers.
Amadeus Altéa DCS can offer you:
- Flexibility to manage all your customer segments on one system
- Use of the leading-edge check-in system chosen by 35+ carriers worldwide, including British Airways, Lufthansa, United and Qantas
- Low training overheads through use of intuitive GUI front end: train new staff in just 2 days
- Customer Management and Weight and Balance modules
- A world-class community system with a guaranteed annual budget for product enhancements and industry-mandated changes
Altéa DCS is the only new generation departure control system in live use. Why wait? Join the new generation of customer-centric service providers now, and offer your customers, and their customers:
- Advanced customer value recognition for seat selection, onload, upgrade and disruption handling: passengers are handled according to their value to the airline, not first come first served
- Automated re-accommodation on to multiple carriers (where carrier has agreements in place)
- Track the most recent touch point for each customer to predict their likelihood to board
- Multiple check-in channels and return check-in capability
Amadeus is a leading IT partner for the travel industry, with 20 years experience of operating ASP services for all sectors of the industry. We also offer:
- Airport Link – share airport infrastructure and reduce costs. For further information, see this introduction to Amadeus Airport Link and the Amadeus Airport Link Overview
- Multi-airline distribution for sales desks, using Amadeus Altéa Reservation. For further information, see this introduction to Amadeus Altéa Reservation.
- Common Use Self Service (CUSS) and kiosk interfaces
We are expanding our range of services for Ground Handling companies all the time. Please check back here regularly for more information, or contact us on airport.it@amadeus.com
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