Altéa Printing and Reading

Altéa Printing and Reading Print any type of document at any airport or ticket office location

Altéa Printing and Reading overview

Altéa Printing and Reading is a new generation, low maintenance solution for the services needed to create travel-related documents in airports and airline sales offices.  Documents can be delivered to the customer in all formats including hard copy print, email, fax and SMS. Not only does it support specialised printing such as for boarding passes, tickets and bag tags, it can also be used to support data capture from devices such as passport scanners, credit card readers and 2D bar code readers.

While supporting the standard printing and reading tasks performed by departure control and reservation agents, Altéa Printing and Reading also offers new flexibility for the maintenance of workstations and devices.

Main Altéa Printing and Reading features

Device Management
  • Automatic registration of all connected devices
  • Information about all connected devices and workstations held in a central device database
  • Graphical user interface to view and update device database
Document Formatting
  • Document layout selected based on type of document, delivery mechanism and location of printer
  • Support for all standard printing formats, including ability to print airline logos and 1 or 2D barcodes
Document Delivery
  • Guaranteed delivery and queuing
  • Hard copy print
  • Email
  • Fax
  • SMS
Document Decoding
  • Decoding of data read in, for example OCR passport scans
Comprehensive solution
  • Single solution meeting the needs of both Ticketing and Departure Control
  • Supports both CUTE and non-CUTE workstations
  • Certified by all major CUTE platform providers
Hosted service
  • Centralised functionality hosted by Amadeus with the same high levels of availability as other Altéa solutions
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Business impact

With Altéa Printing and Reading, you can adopt a uniquely flexible printing solution that dramatically reduces your maintenance costs and delivers extremely high levels of availability.

  • Increase productivity

    Automatic device registration eliminates the need to manually define each workstation, each device and the associations between workstations and devices. Modern graphical user interface for administration

  • Reduce Costs

    Enables sharing of devices between Reservation and Departure Control Single solution for all workstations (CUTE/non-CUTE, Reservation / Departure Control)

    Direct connection between workstations and Amadeus by-passes CUTE gateway middleware and its associated costs for maintenance activities

  • Customer satisfaction

    High availability solution minimises customer inconvenience caused by printing problems

    Deliver documents according to the customers preferences, paper print, email, fax or SMS

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Who can use it?

Altéa Printing and Reading can be used by any airline, airport or ground handler using an Altéa solution for services requiring specific printing or reading capabilities.

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Implementation

Amadeus has an impressive track record of implementing integrated airport management systems.

We will work with you to determine the best method of managing a quick and risk-free implementation of Altéa Printing and Reading, which can be done on an office-by-office, or even workstation-by-workstation basis.

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Why take Altéa Printing and Reading?

  • Dramatically reduce maintenance cost of device database
  • Deliver documents over multiple channels inc. paper print, email, fax and SMS
  • Adopt a single solution for all workstations (CUTE and non-CUTE, Reservation and Departure Control)
  • Share devices between Reservation and Departure Control
  • Benefit from a high availability community solution
  • Meet your needs exactly with a highly adaptable solution
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