Improve your operating costs

Amadeus' new generation IT Solutions simplify your business and enable you to implement more efficient and cost-effective processes.

This translates into a significant reduction of your direct operating costs - on top of productivity gains.

Amadeus is an active IATA Simplifying the Business Strategic Partner, and is committed to providing solutions that help to improve air transportation industry operations.

Check-in and airport servicing costs

• Reduce agent check-in cost by simplifying and shortening the check-in process
• Reduce overall check-in costs by deploying a self service check-in capability
• Reduce cost of flight delays caused by passengers

Load planning costs

• Reduce the cost to manage a flight departure by automating weight and balance and simplifying the process
• Reduce the cost of flight delays due to load planners' mistakes

Training costs

• Reduce system training costs for all new operational employees and especially seasonal staff with graphical user interfaces and usage of guided workflows

Communication costs

• Reduce messaging costs with partners who are part of the Amadeus community

Optimise the total cost of ownership of your IT solution

Ground handlers, airports and airlines are outsourcing to Amadeus in order to reduce the total cost of ownership of their IT infrastructure (for a similar scope).

Although each customer is a different case, for specific IT operating costs and models (in-house or already outsourced), you can expect the following cost reductions:

Save on IT operating costs

• Benefit from Amadeus economy of scale in development, network and hosting capabilities
• Eliminate the cost of upgrading the system due to industry mandates
• Eliminate the cost of technology, software and hardware upgrade

Save on new developments

• Benefit from Amadeus community developments for free
• Share new developments with other airports, ground handlers and airlines
• Avoid financial cost of heavy one-shot investment

Reduce costs in case of business downturn

• Benefit from full pay as you use model (versus in-house solution)

Reduce cost of service outage

• Improve service availability levels through hosting by Amadeus

Expected financial benefits

Migrating to an Amadeus Altéa Airport Management Solution provides immediate cost reductions.

The estimated financial returns will depend on an company's current situation (eg, how many different DCS are currently maintained, the list of handled carriers and whether a local DCS is used in certain stations) and last but not least the IT transformation plan.

As a guide, airlines and ground handlers generally estimate the value of cost reductions (outside productivity gains) due to the use of Amadeus solutions on average as several percentage points of total operating costs.

Source: Amadeus Value Proposition workshops.

The impact on the total IT cost of ownership depends greatly on the ground handler and airport and the gain in terms of current sophistication and current IT costs.