Amadeus Alternative Methods of Payment

Amadeus Alternative Methods of Payment Increase your market penetration and your sales conversion rates

Amadeus Alternative Methods of Payment Overview

Alternative Methods of Payment (AMOP) are "non-bank card" payments, these payment options are emerging and are mostly accepted on the internet and mobile.

The AMOP offered by Amadeus are available on the web channel with PayPal for example, which has a worldwide coverage.

The AMOP offered by Amadeus are categorised in 2 types:

  • real time acceptance (synchronous), when ticket issuance is triggered following the corresponding acceptance process e.g. PayPal, Ideal
  • deferred acceptance (asynchronous), when ticket issuance is triggered by the receipt of a payment notification e.g. cash payment

Main Amadeus Alternative Methods of Payment Features

Amadeus e-Wallet               
  • e-Wallets are online accounts in which consumers can store funds to use for e-Commerce. It can be loaded through conventional financial instruments, such as credit cards and/or bank transfers
  • Amadeus is currently offering PayPal. PayPal allows airlines to accept payment from any PayPal users account on their online sales channel. The result of the PayPal payment is automatically recorded in the booking (automatic PNR update)
Amadeus Real-time Bank Transfer
  • Real-time bank transfer enables transfer of funds from the passenger bank account to the airline bank account (push transaction). This method of payment is highly secured (for both, the airline and the buyer) and offer quick settlement (usually the next day)
  • Amadeus is currently offering iDEAL as a Dutch real-time bank transfer available for any Dutch bank account owner. The result of the iDEAL payment is automatically recorded in the booking (automatic PNR update)
Cash Payment
  • Cash Payment allows a customer to book his ticket and then go to a participating network or branded outlet to make the payment. The ticket is issued only when the payment is received on the merchant's account
  • As of today, Amadeus has integrated different local cash payment methods on airline's specific demand
top

Business impact

  • Revenue gain / protection

    Broader market penetration by offering AMOP acceptance in different markets

    Increase revenue from better sales conversion rates

    Reduce revenue leakage from improved payment information to defend dispute

  • Customer Satisfaction

    Give the customer a wider choice of payment methods, allowing them to choose the one that suits them best through all channels

  • Cost reduction

    Replace card merchant service charge by a lower AMOP service fee, specifically relevant for bank transfer

  • Productivity gain

    Consolidate sales and payment information, eliminating the need to aggregate data from multiple sources (at back office)

    Eliminate workload from mismatches between sales and payment transactions resulting in errors (at back office)

  • Efficient IT model

    All AMOP acceptance services you require are provided by a single supplier one-stop-shop

top

Who can use it?

The GDA and Altéa customer airlines using Amadeus system for their sales through direct channels can process their payment via Amadeus AMOP and benefit from the features listed above.

top

Why take it?

  • Acceptance of local methods of payment which increases sales conversion
  • Offer more secured methods of payment, thus reduce fraud level
  • Provide a single view of payment transactions in the sales report and ensure same level of granularity as for cards, optimising back office processes
top