Amadeus Payment

Amadeus Payment Profit from an integrated and global solution

Amadeus Payment Overview

Today, airline merchants have to deal with the steady increase in electronic payments, the wide range of payment methods (card, e-Wallet, bank transfer …), not to mention the large number of sales channels.

This implies integrating different and complex types of solutions to validate airline payments, combat fraud and enable fund collection, all of this within the regulations and standards across a complex and fragmented payment industry.

Amadeus Payment offers a full suite of solutions for airline payment processing, helping merchants improve conversion rate, ensure revenue protection, and reduce costs. Amadeus Payment offers payment transactions management for sales performed across all channels on behalf of an airline merchant. With Amadeus Payment, the payment processing is fully integrated within the airline's selling flow and across all systems, leading to an enriched reporting to accounting systems. The cross referencing between sales, payment and ticketing data further facilitates reporting, tracking and dispute management.

Amadeus Payment allows the airline to protect revenue via a number of sophisticated checks, including 3D secure for web payments and a full airline fraud prevention module that checks both the booking and payment data. This reduces the number of disputes and therefore, the volume of chargebacks. Moreover the integrated Amadeus Payment Capture helps minimise mistakes and accelerate cash-flows.

Airlines also benefit from a significant reduction in both transaction and merchant fees, thanks to direct connectivity to the banks and to sophisticated fraud prevention solution. Finally, it allows airlines to reduce their cost by offering an efficient payment reporting, saving time in the back office processing. Today 280 Airlines are using Amadeus Payment.

Amadeus Payment is composed of the following products:

Amadeus Card Acceptance
Amadeus Alternative Methods of Payment
Amadeus Payment Fraud Prevention
Amadeus Payment Capture
Amadeus Payment Management Information Services


Main Amadeus Payment features

Amadeus Payment features
Front-Office                    
  • Full integration to the selling flow. Amadeus Payment enables airline payment services through all types of point of sale: Call Centers, Face to Face, travel agencies, web, mobile, and kiosk
  • A wide range of methods of payment, from both international to local methods, including credit and debit cards, card present and alternative methods of payment
  • Real-time airline fraud prevention based on booking and payment data, covering all the above. The Amadeus Payment Fraud Prevention is available through ReD Shield, a Retail Decisions product
Back-Office
  • Payment Capture: Unique capability to offer the payment data fully complemented by the sales data creating an enriched capture file(s). Amadeus Payment capture enables full visibility to the acquirer, potentially allowing a merchant service fee decrease and removing the complexity of complying with PCI-DSS regulations
  • Management Information Services (MIS): Web interface to the Amadeus Payment Server allowing to retrieve payment transactions details and provide statistics on the airline payment traffic.
    It enables time savings in airlines' back office processing, for example for dispute management
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Business impact

  • Revenue gain / protection

    Support the merchants in their effort to protect their revenue by offering leading edge features such as Fraud Prevention, advanced security checks and an enriched capture

  • Increase revenue

    Bring additional revenue thanks to a better sales conversion rate and market penetration, achieved through a wide range of methods of payment

    Cover all airlines sales channels and ensures payment collection for new services such as ancillary services

  • Productivity gain

    Integrate payment information to the booking, issuance and reporting processes thanks to its integration into the Amadeus Reservation Platform

    This seamless integration leads to time savings both for the sales agents and the financial analysts responsible for reconciliation and dispute management

  • Efficient IT model

    Complete and unique solution for airline Payment processing

  • Customer satisfaction

    Offer a wide choice of methods of payment

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Who can use it?

The GDA and Altéa customer airlines using Amadeus system for their sales through Direct or Indirect channels can process their electronic payment via Amadeus Payment and benefit from the features listed above.

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Why take it?

  • Amadeus Payment software offers a unique seamless integration. It ensures easy integration of the payment in the selling flow and with the downstream systems. This integration guarantees an optimal data integrity between sale and payment transactions, provides enriched reporting and optimises dispute management
  • Amadeus Payment supports market penetration and new sales channels, via an optimum time to market. It offers a community platform which makes an airline benefits quickly from other airlines market set up and allow seamless market expansion. Provides a central payment gateway integrated to all Amadeus front ends and therefore offers a unique payment processing solution simplifying processes and improving productivity from back office teams. It has a leading edge technology allowing to benefit from a flexible and modular payment platform. It offers a leading edge technology, allowing to benefit from a flexible and modular payment platform
  • Amadeus Payment simplifies access to the payment industry. It is a one-stop shop offer, covering all forms of payment and payment processes through a unique community platform to benefit from a global reach to financial institutions and means to reduce costs, protect and increase revenues
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