Altéa Data Nexus

Altéa Data Nexus Providing real-time decision support data.for your operational business processes

Altéa Data Nexus overview

The Altéa Data Nexus consolidates customer and sales data from across the entire customer management spectrum and updates it constantly.

Detailed information captured by Altéa Reservation, Altéa Inventory, Altéa Departure Control and e-Ticket solution is instantly available to support your critical operational decisions.

Your down stream applications can access or be provided with complete and reliable data from a single source, bypassing the need to invest in complex and expensive data storage infrastructure.

Main Altéa Data Nexus features

Hosted central database
  • Cost-effective platform
  • Complete and consistent information
  • Storage of information for several months
Automated data sourcing
  • Instantly draw information from ticketing, reservation, inventory, departure control
Direct external access via API
  • Supports direct access to the database by airline applications
Automated export data feeds
  • Defined, consolidated data feeds to downstream applications
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Business impact

With Altéa Data Nexus, you can access critical customer information in a cost-efficient way and implement sophisticated business applications.

  • Efficient IT model

    Eliminate the complexity of partial customer data feeds and system interfaces
    Seamless integration with other Altéa solutions
    Competitive variable IT costs

  • Business agility

    React faster to events and base decisions on operational data

  • Customer satisfaction

    Enhance customer service by providing accurate information to your Loyalty and CRM

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Who can use it?

The Altéa Data Nexus can be used by any airline using Altéa Reservation, but it delivers even more value to those airlines using the full Altéa Suite.

Inclusion of data from other systems into Altéa Data Nexus can be assessed and agreed between the airline and Amadeus.

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Implementation

The speed of implementation of Altéa Data Nexus depends on your current applications.

We will work with you to determine the most suitable, risk-free method of implementation, based on your IT complexity and business drivers.

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Why take Altéa Data Nexus?

  • Leverage information captured by the Altéa Customer Management Solution in a consistent and reliable manner
  • Easy access to critical data across your entire organisation
  • Cost-effective solution that requires minimal initial investment
  • Simplified IT infrastructure (reduced costs, increased flexibility)
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