Since its launch in 1992, Altéa Reservation has continually evolved to become the leading new generation airline reservation system. It is today used by more than 140 airlines of all sizes and in all markets.
It enables airlines to ensure a seamless ticket reservation service across all sales channels through the unique sharing of reservation services between all airlines and travel agencies using the Amadeus GDS.
Altéa Reservation also streamlines the reservation and servicing process for your reservation agents by using unique automation features and a very powerful customer server.
|Fares & pricing||
|Sales via direct channels||
|Distribution via indirect channels||
Altéa Reservation can be adapted to meet every airline's needs. You can select the best options for your business requirements from the following list:
|Altéa Reservation Desktop||
|Altéa Airline Service Fees||
|Altéa Credit Card Acceptance||
|Altéa Real Time Data Feeds||
|Altéa Data Nexus||
Altéa Reservation is best accessed by Altéa Reservation Desktop, which offers users the choice of full graphical access mode or enhanced cryptic mode.
Altéa Reservation Desktop can easily incorporate any specific applications and allows you to create efficient workflows.
Cryptic mode for expert reservation agents
Full graphical mode enables the easy integration of new reservation agents and more efficient booking of additional travel content (hotel, car, insurance, etc)
Altéa Reservation is an airline reservation system that offers multiple business benefits. In particular, it enables you to provide enhanced, faster customer service as well as better control of the various channels.
Reduce the time it takes for your reservation agents to complete bookings by using automated processes
Save up to 30% of reservation time
Increase sales from and to alliance partners using the carrier-preferred display. Increase revenue by optimising the distribution of selling classes at your points of sale
Apply customer preferences consistently across all your channels and partners during reservation. Speed up servicing
Capture full journey information into enriched PNRs and use them dynamically to launch more efficient CRM activities
Move to variable IT cost and benefit from shared infrastructure and community development. Reduce total cost of ownership
Altéa Reservation is used by airlines of all sizes - all over the world.
Because it is a modular solution, our airline reservation system can be tailored to fit any business environment and can be easily integrated with other airline applications.
In order to leverage maximum value from Altéa Reservation it is highly recommended that you implement the full Altéa Suite (which also includes Altéa Inventory and Altéa Departure Control) to guarantee seamless customer service.
Amadeus offers unique and highly experienced implementation teams as well as having streamlined the migration process to guarantee the lowest level of disruption and migration risk.
Implementation can be carried out at the same time as migration to Altéa Inventory and the process can take as little as 3 months, depending on the airline's size and complexity.