Amadeus Message Net

Amadeus Message Net To deliver your critical system communication messages cost effectively

Amadeus Message Net

To operate efficiently, airlines must exchange huge volumes of synchronous Type A and asynchronous Type B messages among their own critical systems, spread across multiple locations, and third party systems such as GDS, ground handler and other airline systems.

Amadeus can use its modern TCP/IP global communication network to deliver these critical messages for you, with best in class service levels and at a very competitive price.

Amadeus Message Net already connects 460 airline systems and all significant airports and is continuously expanding. It covers nearly all Type A and Type B message volumes and destination requirements of most airlines.

Using Amadeus Message Net will also simplify your IT infrastructure by reducing the number of protocols you need to support.

It is a cost-saving solution which all airlines should consider if they want to improve their bottom line.

Main Amadeus Message Net features

Asynchronous communications services
  • Guaranteed delivery of Type B teletype messages
  • Handles all Type B messages, such as availability status (AVS), passenger name list (PNL), schedules (SSIM), booking confirmations, pre-paid ticket advice (PTA), post flight status (PFS), etc
  • Supports three levels of delivery priority
  • Guaranteed service level defined by level of priority
  • Conversion to modern communication protocols
Synchronous communications services
  • Interactive communications services to deliver host-to-host Type A traffic
  • Exchange between all host addresses accessible by Amadeus (airline systems, other airline systems, third party systems like GDS or ground handler systems)
  • Handles any Type A traffic generated by functions such as Interactive Sell, Direct Access, Seat Map, etc
  • Conversion to modern communication protocols
top

Main Amadeus Message Net options

Amadeus Message Net offers an interface to monitor and create Type B teletype messages

Amadeus Messaging Service Portal
  • Enable search, update and re-send of some messages
  • Create and send ad hoc messages manually or from templates
top

User interface

The Amadeus Messaging Service Portal provides a web-based interface to easily manage Type B messages activity.

Easy-to-use search function for teletype messages

Click to enlarge

Easy-to-use search function for teletype messages

top

Business impact

Amadeus Message Net enables you to reduce your communication costs significantly.

  • Reduced cost

    Highly competitive pricing
    Eliminate the costs of supporting multiple legacy protocols

  • Efficient IT model

    Move to variable communications cost
    Benefit from simplified infrastructure

  • Customer satisfaction

    Minimise customer inconvenience caused by delayed messages

top

Who can use it?

Amadeus Message Net can be used by any airline.

Amadeus Message Net covers all required destinations, nearly all of them via its own expanding network and the remainder via third party networks.

Airlines using components of the Altéa Suite will benefit from faster implementation.

top

Implementation

Amadeus has successfully migrated more then 10 airlines to Amadeus Message Net, including some of the largest airlines in the world.

Our experienced team works with you to identify the most effective transition path.

The migration can be achieved in less than one month, depending on your current environment.

top

Why take Amadeus Message Net?

  • Decrease your communication costs for critical industry messages
  • Remove the fixed cost of access lines to third party providers
  • Simplify your IT infrastructure with a single link for all host-to-host communications and eliminate the need for multiple legacy protocols
  • Enjoy guaranteed service levels with high level of performance
  • Take advantage of Amadeus' proven and scalable solution and implementation expertise
  • Altéa airlines benefit from one single provider to supply both passenger service systems and critical communication services
top