Amadeus Message Net

Amadeus Message Net To deliver your critical system communication messages cost effectively

Amadeus Message Net

Amadeus Message Net is an end-to-end service providing reliable and cost-effective delivery of synchronous (Type A) and asynchronous (Type B) messages Host-To-Host transport over a modern TCP/IP communications network.

Amadeus utilises its modern TCP/IP global communication network to deliver these critical messages for you, with best in class service levels and at a very competitive price.

It is a cost-saving solution which all airlines should consider if they want to improve their bottom line.

Main Amadeus Message Net features

Asynchronous communications services
  • Guaranteed delivery of Type B teletype messages
  • Handles messages such as availability status (AVS), numeric availability (NAVS), passenger name list (PNL), schedules (SSIM), booking confirmations, pre-paid ticket advice (PTA), post flight status (PFS)
Synchronous communications services
  • Interactive communication between host addresses accessible by Amadeus (airline systems, third party systems like GDS or ground handler systems)
  • Handles Type A messages such as Interactive Sell, Direct Access, Seat Map, Access Sell, Last Seat Availability or Through Check-In
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Main Amadeus Message Net options

Amadeus Message Net offers an interface to monitor, create, archive and re-submit Type B teletype messages.

Amadeus Message Net Portal Services
  • Send and receive TTY messages
  • Easy-to-use web browser interface
  • Secure Access using the SSL standard protocol
  • Monitor and browse incoming messages
  • Create ad hoc messages manually or from templates
Amadeus Message Net Scan Services
  • Edit and re-submit messages to the Message Switching app
  • Easy-to-use web browser interface
  • Encrypted internet connection
  • Secure access with User ID and password
  • Archives 60 days worth of messages
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User interface

The Amadeus Messaging Service Portal provides a web-based interface to easily manage Type B messages activity.

Easy-to-use search function for teletype messages

Click to enlarge

Easy-to-use search function for teletype messages

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Business impact

Amadeus Message Net enables you to reduce your communication costs significantly.

  • Reduced cost

    Highly competitive pricing
    Eliminate the costs of supporting multiple legacy protocols
    Forecast your spend through a known yearly maximum cost cap

  • Efficient IT model

    Move to variable communications cost
    Benefit from simplified infrastructure

  • Customer satisfaction

    Minimise customer inconvenience caused by delayed messages
    Optimise your workflow with guaranteed service levels

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Who can use it?

Amadeus Message Net can be used by any airline.

Amadeus Message Net covers all required destinations, nearly all of them via its own expanding network and the remainder via third party networks.

Airlines using components of the Altéa Suite will benefit from faster implementation.

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Implementation

Amadeus has successfully migrated more then 10 airlines to Amadeus Message Net, including some of the largest airlines in the world.

Our experienced team works with you to identify the most effective transition path of your TTY communication needs.

The migration can be achievable in less than one month.

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Why take Amadeus Message Net?

  • Decrease your communication costs for critical industry messages
  • Remove the fixed cost of access lines to third party providers
  • Simplify your IT infrastructure with a single link for all host-to-host communications
  • Eliminate the need for multiple legacy protocols
  • Enjoy guaranteed service levels with high level of performance
  • Take advantage of Amadeus' proven and scalable solution and implementation expertise
  • Altéa airlines benefit from one single E2E provider to supply both passenger service systems and critical communication services
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