Sales & Reservations

Efficient and effective sales and reservations solutions are critical - not only to reach all of your target audiences but also to enhance customer experiences.
  • Altéa Reservation

    Altéa Reservation

    A streamlined solution for offering seamless reservation services across all channels and partners

  • Altéa Reservation Desktop

    Altéa Reservation Desktop

    A browser-based intuitive graphical user interface designed to empower reservation agents

  • Altéa Call Centre

    Altéa Call Centre

    The ultimate solution for airline call centres, combining an intuitive graphical user interface with dynamic display and integration with your telephony system

  • Altéa e-Ticket Synchroniser

    Altéa e-Ticket Synchroniser

    An optimal solution, ensuring that your e-tickets are always synchronised in the event of booking changes

  • Altéa e-Ticket Synchroniser

    Altéa Airline Service Fees

    A smart integrated solution automating the entire value chain for airline ticketing and credit card fees, in all sales channels

  • Altéa Automated Customer Contact

    Altéa Automated Customer Contact

    A fully automated solution to instantly inform your eligible customers of critical flight events via SMS

Consistent seamless service between KLM operated flights and partner airline flights is of critical importance to KLM. Altéa’s single PNR code share capabilities ensure that we can deliver on our promise to customers that they will receive the same level of service on our codeshare flights.

Mr. Martijn van der Zee

VP Distribution and E-Commerce

KLM Royal Dutch Airlines