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AI at AmadeusDriving integration, scalability, trust and integrity across the travel industry.
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Unlocking the power of AI agents in travelIn this whitepaper, Amadeus and Microsoft explore how AI agents and modern data platforms are improving travel at every stage.
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Support & Training
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Already a customer?Log into Amadeus Service Hub for product news, learning materials, and customer support.
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Transforming travel with AIOur partnership with Microsoft accelerates our Cloud journey and unlocks new, AI‑powered innovations that strengthen and elevate the travel industry.
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Landmark partnership between Amadeus and Google CloudLearn how this collaboration strengthens Amadeus' multi-cloud approach and AI innovation to improve efficiency, reliability and growth in travel.
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Resources
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Connected journeys: How will technology transform travel in the next decade?From AI-driven planning and biometric check-ins to smarter disruption management.
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Six travel trends that will redefine how we travel in 2026 and beyondAmadeus, in collaboration with Globetrender, unveils the tech, policy and innovation coming to transform the face of travel.
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About Amadeus
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Sustainability
Learn how we’re working to make travel a force for good.
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Amadeus Global ReportGain insights into Amadeus' 2025 business, financial performance, and sustainability.
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Discover how Air Canada used Amadeus technology to minimize the impact of disruption on operations and to get passengers moving again sooner.
Previously, managing disruptions was a complex, manual and time-consuming task. It required staff to have expert knowledge of the airline’s network, capacity, tools and continual coordination across teams involved in operational planning.
Since implementing Amadeus Passenger Recovery, Air Canada has experienced marked advancements in managing disruptions and improving the overall passenger experience.
This has resulted in:
Increased passenger satisfaction
More efficient resource planning
Financial savings and reduction in compensation costs
Less congestion at airports
Read the case study today and learn how your organization can use passenger reaccommodation technology to reduce the impact of disruption and improve journeys for travelers.
This case study will explore:
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Why since using Amadeus Passenger Recovery, Air Canada is able to automatically reaccommodate 90% of passengers.
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How average rebooking time from cancellation notification is now just 10 mins.
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Why +1 million Air Canada passengers per year can be reaccommodated using Passenger Recovery.
"If I had to sum up Amadeus Passenger Recovery in 3 words, they would be: Insightful, Strategic, Fast."
Nairy Chamelian
Senior Director, Network Passenger Planning, System Operations Control, Air Canada
- Nairy Chamalelian