From chaos to collaboration: how transformative travel will herald a new era in travel
A report on how emerging travel technologies will usher in a more collaborative way to travel.
Madrid, Spain, December 5, 2012: Amadeus, a leading technology partner for the global travel industry, has secured 20 long-term IT agreements with Ground Handling companies in just 1.5 years since the launch of the Amadeus Altéa Departure Control System (DCS) for Ground Handlers. Once these 20 customers are fully migrated to the new platform by 2015, Amadeus will be processing 85+ million passengers boarded per year through this solution.
Swissport International, the world’s leading provider of ground services to the aviation sector, and SATS, a leading provider of gateway services and food solutions in Asia and Amadeus’ first Asian customer for this solution, are two of the latest companies to join the Amadeus Altéa family. Both Swissport, for its operations in European airports, and SATS will go through a phased migration process starting beginning of 2013.
Amadeus Altéa DCS for Ground Handlers is a community platform developed by working closely with ground handlers that permits customers to take advantage of the combined ground handlers' expertise and Amadeus technology. Using the technological capabilities of Altéa DCS’s Customer Management and Altéa DCS’s Flight Management services for airlines as a base, Amadeus’ specific solutions for ground handlers simplifies their interactions with the airline regardless of whether their airline customer uses the Amadeus Altéa suite of products or not.
“With Altéa DCS for Ground Handlers, we remove all the complexity of pairing the ground handler’s system with the airline’s own specific business rules, permitting a seamless integration of the ground handler’s and the airline’s operations. This enhanced level of integration results in optimized use of the ground handler’s resources while providing a higher quality service to their airline customers,�? commented John Jarrell, Head of Airport IT, Amadeus. “We are very pleased with the rapid acceptance of our solution by ground handlers and we hope to continue making it available to more ground handlers worldwide.�?
Notes to the editors:
Amadeus is a leading transaction processor and provider of advanced technology solutions for theglobal travel and tourism industry.
Customer groups include travel providers (e.g. airlines, hotels, rail, ferries, etc.), travel sellers (travel agencies and websites), and travel buyers (corporations and individual travelers).
The group operates a transaction-based business model and processed more than 947 million billable travel transactions in 2011.
Amadeus has central sites in Madrid (corporate headquarters), Nice (development), and Erding (operations – data processing center) and regional offices in Miami, Buenos Aires, Bangkok, and Dubai. At a market level, Amadeus maintains customer operations through 73 local Amadeus Commercial Organizations covering 195 countries.
Amadeus is listed on the Madrid, Barcelona, Bilbao, and Valencia stock exchanges and trades under the symbol “AMS.MC�?. It is a component of the IBEX 35, STOXX Europe 600 Index, and the Dow Jones Sustainability Index (DJSI).
For the year ended December 31, 2011, the company reported like-for-like revenues of €2,712 million and EBITDA of €1,039 million. The Amadeus group employs around 10,000 people worldwide, with 123nationalities represented at the central offices.
To find out more about Amadeus please visit www.amadeus.com
To visit the Amadeus Investor Relations center please visit www.investors.amadeus.com