Airline customers such as Southwest Airlines will benefit from regionalized technology expertise, service and support
Dallas, Texas, April 22, 2013: Amadeus, a leading technology partner for the global travel industry, announced today the opening of a new office in Dallas, Texas, as part of its ongoing growth in North America and commitment to serving the IT needs of airline customers in the U.S. and Canada.
“The time was right for us to capitalize on our growing momentum in the region and establish operations in Dallas. This is another milestone in our airline IT focus and efforts and assures that we are best serving the needs of our airline partners here,” said Scott Gutz, president and CEO, Amadeus North America.
Amadeus hosted an event to celebrate the opening of the new office which will provide Amadeus’ airline customers with increased regional technology expertise, resources and support. The Dallas-based Amadeus team will provide specialized capabilties and service including airline IT delivery, product management and sales engineering. The office also features a training center to ensure airline customers receive information and instruction and can connect with Amadeus’ technology, consulting and product experts.
Gutz added that the Dallas location allows for easy access from most major U.S. cities and is home to two of the world’s leading airlines including current Amadeus Altéa airline IT customer, Southwest Airlines. In April 2012, Southwest, the largest U.S. carrier in terms of domestic passengers boarded, selected Amadeus and the Amadeus’ Altéa reservations solution to enable the carrier’s international flying.
“Our new office enables us to work more closely and collaboratively with our growing airline customers in North America. With our team in Dallas, we will be able to optimally partner with and serve Southwest through the course of their Altea implementation,” said Mabrouk Sediri, head of Airline IT Global Delivery, Amadeus, who is heading up the Southwest Airlines migration project.
Sediri said all its North American customers will benefit from the increased local focus on airline IT but Amadeus will also leverage its experience and track-record as the technology partner of choice to airlines worldwide. Amadeus’ flagship Altéa portfolio marked a technological and functional breakthrough in the airline industry. As of 2012, 121 airlines have contracted to use both the Altéa Reservation and Inventory modules, 104 of which have contracted to use the full Altéa Suite. Amadeus estimates that by 2015 the number of Passengers Boarded (PB’s) served by Amadeus Altéa technology will exceed 800 million. Additionally, Amadeus offers revenue accounting, e-commerce solutions, and consulting services as part of its commitment to helping airlines evolve their businesses and increase profitability.
Amadeus currently has over 700 employees in North America and offices in Boston (Waltham), Chicago, Dallas, Miami, Toronto, and Tucson serving across various travel industry and customer segments.
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Notes to the editors:
Amadeus’ new Dallas office is located at 5950 Sherry Lane, Suite 200, Dallas, Texas 75225, 972-587-4426.
Amadeus is a leading provider of advanced technology solutions for the global travel industry. Customer groups include travel providers (e.g. airlines, hotels, rail and ferry operators, etc.), travel sellers (travel agencies and websites), and travel buyers (corporations and travel management companies).
The Amadeus group employs around 10,000 people worldwide, across central sites in Madrid (corporate headquarters), Nice (development) and Erding (operations), as well as 73 local Amadeus Commercial Organizations globally.
The group operates a transaction-based business model. For the year ended December 31, 2012 the company reported revenues of €2,910.3million and EBITDA of €1,107.7 million.
Amadeus is listed on the Spanish Stock Exchange under the symbol "AMS.MC" and is a component of the IBEX 35 index.