Amadeus and Seneca College partner on new training program to prepare the travel professionals of tomorrow
Collaboration marks Amadeus North America’s endeavor to offer universities and colleges customizable curriculum to prepare students for a career in travel04/14/2014.
“Our goal at Seneca College is to prepare students for their chosen careers, above and beyond what any other program might offer. We also have a strong emphasis on industry partnerships so we are excited to welcome Amadeus to our educational roster as a worldwide leader in travel technology. This partnership will open up our students to an even bigger world of opportunities in the travel industry,” said Angela Zigras, Chair School of International Business & School of Tourism, Seneca College.
The Amadeus Training Services team worked with Seneca’s Tourism and Travel Services (TIS) program faculty to create a highly customized curriculum. The program offers students courses at two levels of expertise. The first level, called Certified Professional, serves as an introduction to Amadeus reservations technology and trains students on booking fares, passenger name records (PNRs), and issuing tickets for airlines. The second level, called Certified Expert, trains students in advanced PNRs, profiles, working in Amadeus’ Queue System and training in hotel and rental car and booking solutions.
Launched this January at Seneca, the Amadeus Training Services program is offered to students over a 14-week period per semester and takes place over a full semester’s time. After passing the final exam, students can elect to have their contact information included in Seneca’s database, which is accessible by Amadeus agency customers, who are making hiring decisions.
“We’re very excited about this program launch as it will help enhance the influence and quality of travel agents in the industry. The partnership with Seneca College truly emphasizes our goal to shape the future of travel and prepare the agents of tomorrow. We will continue to partner with other universities and colleges in North America to offer similar programs. Additionally, we plan to further develop our e-learning courses in order tohave a robust online offering,” said Oria Alcantara, Regional Director of Training Services Americas, Amadeus.
Travel agents offer a tremendous service and value to travelers, and that value is consistently expanding. Members of the American Society of Travel Agents (ASTA) book more than 144 million vacations a year, and ASTA reported more than $17 billion in revenue for 2012.
And Vic Pynn, Chief Operating Officer, Amadeus, mirrors those sentiments with his own unique view.
“My excitement about this program is two-fold: not only do I work for Amadeus but I am a proud graduate of Seneca College,” Pynn said. “So I am uniquely pleased about our new partnership which will deliver quality education to students, but also ideally deliver more great travel professionals to serve the needs of our industry and travelers into the future.”
For more information on the Seneca College program and its School of Tourism, visit http://www.senecacollege.ca/fulltime/TIS.html.
Notes to editors
Amadeus is a leading provider of advanced technology solutions for the global travel industry. Customer groups include travel providers (e.g. airlines, hotels, rail and ferry operators, etc.), travel sellers (travel agencies and websites), and travel buyers (corporations and travel management companies).
The Amadeus group employs around 10,000 people worldwide, across central sites in Madrid (corporate headquarters), Nice (development) and Erding (operations), as well as 71 local Amadeus Commercial Organisations globally.
The group operates a transaction-based business model.
To find out more about Amadeus please visit www.amadeus.com
About Seneca College:
With campuses across the Greater Toronto Area, Seneca offers degrees, diplomas and certificates renowned for their quality and respected by employers. Combining the highest academic standards with practical, hands-on learning, expert teaching faculty and the latest technology ensures Seneca graduates are career-ready.
To find out more about Seneca College please visit www.senecacollege.ca