Global reach

Amadeus is a truly global company. We combine extensive industry-wide expertise with in-depth local knowledge to provide efficient and effective travel technology solutions – backed up by outstanding support and consulting services – to customers in more than 190 countries.

 

Our experienced management team is supported by over 10,000 highly skilled and dedicated staff. Our people work to further enhance our worldwide operations with the multicultural perspectives and language skills of the 123 different nationalities they represent.

 

If you need global reach and an international outlook, Amadeus is just for you. We can offer local expertise 24/7 in 217 markets around the world to help you to move into new sectors and geographic areas swiftly and efficiently.

 

 

Amadeus is a truly global 24/7 operation.

 

Our “follow the sun" concept ensures local knowledge and presence in all major time zones.

 

As such, Erding is managed remotely round-the-clock from Miami and Sydney.

 

As the business day begins and ends in the three time zones, system monitoring and management is seamlessly handed over each evening, first by Erding to Miami and then, eight or so hours later, from Miami to Sydney.

 

It took an enormous two-year project to build all the new processes and the new organisation that delivers them.

 

Thanks to “follow the sun", resource utilisation has been optimised and problem resolution times minimised.

 

This approach – delivered by a truly global operations organisation – is also much closer to the customer.