Holiday Taxis and Amadeus team up to go the extra mile for travellers
Holiday Taxis, with millions of transfers fulfilled worldwide in 2017 and operating in more than 130 countries, is now available via Amadeus Transfers worldwide.
A trip is more than just a flight, a taxi ride, a rail journey or a hotel stay; it is frequently a mix of all of these. Many consumers who book through travel professionals for leisure and business travel can be classified as ‘simplicity seekers’ . This means it is the travel professionals who take into account not just those individual trip components being requested, but the total trip experience, who will score highly for customer satisfaction and have the best chance of winning repeat business. Travel agents are best placed to deliver a more personalised and intuitive travel planning and booking service by offering to add ground transfers at the time of booking flights and other elements of the trip. Amadeus Transfers enables agents to effortlessly compare ground transfer providers on a single screen and book the service that best meets the needs of their customer. Besides, pre-booking transfers means that travellers don’t need to worry about the hassle of waiting in line for a taxi on arrival, or the security issues associated with carrying cash to pay local providers.
Ian Coyle, Manging Director of Holiday Taxis commented, “With more than 15 years of experience, Holiday Taxis has built a solid reputation of working with the travel trade to deliver value, without compromising on service. We only work with in-destination partners who sign up to our service guarantees, so customers and the travel agents who book on their behalf have one less thing to worry about when choosing our transfers. Our broad range of services, from shared space on a shuttle bus to executive limo transfers, means we have something for everyone. Our partnership with Amadeus will go a long way to helping us reach our target of providing transfers to customers in more areas of the world in 2018.”
Peter Altmann, Amadeus’ Head of Cars & Transfers said, “The addition of Holiday Taxis into our new Amadeus Transfer Hub for Selling Platform Connect as well as Amadeus Web Services for developers means travel agents now enjoy a smoother booking flow. In the past, some travel agents might have been discouraged from organising ground transfers as these only existed in a separate booking platform. By integrating Holiday Taxis, we have given agents an easy way to cross-sell ancillary services, grow revenues, and provide a more complete booking experience that customers will love.” The addition of Holiday Taxis complements the portfolio of providers in Amadeus Transfers and adds content that meets the needs of leisure travellers. Private and Shared transfer and shuttle services provided by Holiday Taxis will be available through Amadeus offline and online solutions for travel agents.