Training is vital!
While Amadeus solutions are designed to be as intuitive as possible, we recognise the best way for you to get the most out of our solutions is to provide high quality and flexible training solutions.
Whether you prefer online or classroom courses, instructor-led or self-paced training, you'll find a broad range of topics covering virtually every aspect of Amadeus functionality available.
To help you determine the right course for you and your staff course levels are categorised as:
Essentials suitable for beginners
Plus for trainees with experience using other travel technology or GDSs
Advanced for experienced Amadeus users
We pride ourselves on the high quality of our course programs, training materials and training skills which are reviewed regularly to ensure our training remains relevant, professional and customer focused.
You can get in touch with us via the "Contact Us" tab in the Amadeus Learning Centre. Here, you'll also find a list of all available training classes and schedules in the Travel Catalogue. To access, just go to: https://oneviewcx.amadeus.com/learningcentre.au
Classroom TrainingClassroom training is the most effective way for new Amadeus customers to gain confidence and an in-depth knowledge of the many features and benefits of the Amadeus system. Courses are offered at locations in Auckland, Adelaide, Brisbane, Melbourne, Perth and Sydney.
Amadeus conducts aReservations Essentials: one or two day courses for new customers to Amadeus. Other courses include Automated Ticketing and a Reservations Plus course.
You can browse and register for any course via the Training Catalogue in the Amadeus Learning Centre
Note: all course dates are subject to change and minimum attendance numbers may apply.
Amadeus Virtual Training
Virtual Training allows you to participate in a live training environment without the need to travel. You attend the training, participate in lab exercises, ask questions and receive feedback, just as you would do in a conventional classroom, except that you do this from the convenience of your home or office. Course content is concise and based around maximising use of the Amadeus system's vast array of features.
Amadeus hosts a range of Virtual Training sessions each month, find out what's on next month by checking out the Amadeus Learning Centre Training Catalogue.
Amadeus also provides a full suite of online, interactive learning tools to enable you to quickly expand your knowledge and build the skills needed to remain successful in today's dynamic travel environment.
Regardless of your current proficiency level, there is something for everyone in Amadeus e-Learning from ‘Reservations Essentials for Travel Agents’ (which familiarises a 'newcomer' with the basic Amadeus functionality required to become operational in a travel agency) to courses that cover many advanced aspects of Amadeus system functionality.