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Amadeus Gulf prides itself on delivering excellent customer service

Technology is an enabler, but if it is not backed-up by first class customer support, it could mean failing to get the best out of any IT system or software. At Amadeus Gulf we take after-sales customer service and support seriously. We know that without the confidence and trust of our loyal customers, we could never have risen to become the leading travel technology company that we are today.

Why you can trust us to deliver on our promises
In annual, independently conducted telephone surveys of around 250 users of global distribution systems (including Amadeus and its competitors); Amadeus is consistently ranked 'Best for Service Overall.'
 
Amadeus Service Hub

Amadeus Service Hub is powered by an open-source digital platform that eases your online experience by bringing flexibility and new perspectives to our innovative online tools.
With a wide range of services available at your fingertips, Amadeus Service Hub helps ensure your business continuity and enables you to be more productive. 
By launching Amadeus Service Hub, we will bring significant improvements to the following areas:
  • Improved user experience: Adapted for mobile and tablet devices. 
  • Enhanced content and improved findability: Relevant knowledge items available to facilitate your use of Amadeus products and services, and make sure you get the best out of them. This, combined with our customer experience, allows us to pinpoint the most relevant areas related to the day-to-day use of Amadeus products to create dedicated knowledge items. With a wide range of learning and support content including: Free e-Learnings, training courses, User Guides, How tos, videos, tips, error messages articles. All available through the quick single-search function.
 You can access Amadeus Service Hub directly from your Amadeus application such as Amadeus Selling Platform Classic or Amadeus Selling Platform Connect, or from your web browser using the following URL: https://servicehub.amadeus.com/