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Technology and Innovation


Amadeus is a world leader in technology for the travel industry. The Amadeus Data Centre is one of the world’s biggest data processing centres dedicated to the travel industry. It houses a future-oriented scalable technology based on mainly Open Systems and a Service Oriented Architecture.
The data centre processes ½ billion transactions per day and incoming traffic amounts to 17,000 transactions per second. This is more than 3 million net bookings per day.
The Amadeus Community model is at the heart of our Rail systems. Railways can benefit from developments requested by other operators belonging to the community at no additional cost, and can be assured of a solution that evolves in such a way that it is at the leading edge of technology. Community members share the same applications platform and thus benefit from the continual investment in the evolution of Amadeus products.
Amadeus will invest 1,700 Man Years over the next 10 years dedicated to rail software development.
Key benefits
  • Reduce cost and business risk: shared cost of infrastructure, operations and maintenance
  • Peace of mind, given our expertise and credibility in managing a large number of transactions in a highly sophisticated and controlled environment
  • Flexibility, scalability and agility, due to a scalable open system which benefits from ongoing Amadeus investment in functional enhancements with limited or no additional cost to customers
  • Be at the leading edge of technology: customers can benefit from developments requested by other customers (airlines, railways, buses etc) belonging to the community
  • Single source data: railways file their fares once in Amadeus for both domestic and international distribution
Main features
  • Modular approach: able to provide shared modules rather than the “big bang” of a full community model.
  • Hosting services and the community model
    • Amadeus hosts railway data - schedules, inventory, fare and pricing information in a secure database that can be accessed by operational staff 24/7.
    • Shared and robust systems
    • Designed, built and operated as a high security facility with fallback and disaster recovery capabilities.
  • Methodology and recognised partners
    • Good relationships with major technology companies (e.g. Oracle)
    • Recognized methodology: CMMI certified
    • Project management –project managers are PMO certified

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