• Amadeus Home
  • Online travel agencies
  • Our portfolio
  • Serve
  • Traveller Servicing

Traveller Servicing

Traveller servicing

Service online travel shoppers only with the best quality customer support solutions for online travel agencies. Our product includes a set of tools to store travel information, implement changes due to customer requests and access itinerary services. This way Amadeus reservations can be easily accessed and travel information saved and shared.

Products and Solutions

  • Amadeus Total Travel Record (TTR)

    Amadeus Total Travel Record (TTR) is a combination of different features that allows all travel information to be stored in one place and facilitates additional Amadeus products and services.

  • Amadeus Mini Rules

    Amadeus Mini Rules provides a short and easy to read summary of the most important fare rules applied for a given pricing in a structured format to airline and travel agency customers so they can be clearly understood by end-users.

  • Amadeus Ticket Changer Refund
    Amadeus Ticket Changer Refund

    ATC Refund is a new feature of the Amadeus Ticket Changer product suite bringing full automation to the ticket refund calculation process.

  • CheckMyTrip

    CheckMyTrip is a simple itinerary management tool that helps travellers manage their trips.

  • Amadeus Ticket Changer

    With Amadeus Ticket Changer you can service your customers' change requests anywhere in the world in a matter of seconds, giving them the right fare and the right penalty charges guaranteed.