Misplaced or lost luggage is estimated to cost airlines around 150 euros per bag to return. Amadeus offers a solution for airlines and ground handlers to provide a more accurate track and trace baggage reconciliation system, which is fully integrated with the Amadeus Altéa suite. Improved baggage management is essential to protect the reputation of ground handlers and their airline customers, reduce compensation costs and provide overall better customer service.
Products and Solutions
- Amadeus Airport BRS
Innovative baggage reconciliation solution, centrally hosted and supports ground handlers with the loading, tracking and management of baggage.
- Amadeus Airport Self-Service Bag Drop
Provides a simple, streamlined alternative to legacy baggage drop-off systems. Passengers may drop their bags anytime, anywhere within the airport, without agent assistance.