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Amadeus Offers

Amadeus Offers

Amadeus Offers allows you to store and exchange travel proposals for air and hotel content with travellers via a central, cross-channel facility. Automated processes replacing time-consuming workarounds that deliver impressive productivity gains, reducing the average time spent on trip management by as much as 60%. Offers are created and stored in a single PNR, and the details can be easily exchanged with the traveller via e-mail using the Offer Notice. Once validated, an offer can be confirmed into a booking in a single transaction.

The Offer Notice is a customisable, pre-formatted e-mail that details flight, hotel and pricing information for the offers in a PNR, and can also include a summary of the different fare conditions. This provides customers with all the information they need to make their decision and allows for fast and efficient follow-up.
 
Key benefits
 
Increase productivity and revenues 
  • Save time and money with an optimised demand management process, replacing time-consuming workarounds 
  • Increase sales by proposing additional services based on stored trip proposals 
  • Consolidate bookings (guaranteed) and offers (not guaranteed) for greater flexibility and improved efficiency
 
Enhance customer satisfaction and retention 
  • Reinforce your brand and extend your potential market using the Offer Notice, with customisable fields and automated content translation into 31 languages 
  • Demonstrate the value you deliver, detailing realised and missed savings using Amadeus Offers 
  • Prove your contractual obligations to propose several alternatives for a trip and accountability for corporate travellers
 
Optimise operations management 
  • Tailor products to your customer’s needs by understanding what offers were turned in to confirmed bookings 
  • Eliminate duplicate PNRs and fictitious bookings to reduce PNR cancellations and the risk of debit memos 
  • Enhance your commercial relationship and negotiating power with providers using business intelligence from proposed and confirmed offers.
 
 

Unique
Amadeus is the first global distribution system to address the need for an appropriate tool that facilitates pre-booking activities for travel agents.
 
Increase productivity
Save time and money with an automated process, replacing time-consuming workarounds.
 
Develop new revenue streams
Propose the sale of additional services based on stored trip proposal data, or charge for trip proposals/quotes.
 
Enhance customer service
Transparent and efficient communication channels provide your customers with a faster, more convenient travel experience.
 
Show me the value
Demonstrate the value you deliver to customers, detailing realised and missed savings using Amadeus Offers
 
Optimise operations management
Benefit from a synchronised management of customer requests
 
Fully integrated
Itinerary proposals are based on real-time availability and pricing, and are stored in single PNR
 
 
Main features
  • Propose offers for flights, hotel and car rental to your travellers and confirm them quickly into bookings, including for low-cost carriers. 
  • Extended Offers allow you to create quotes for externally sourced content that can be included in the Offer Notice or a proposal, and that can also be confirmed into a booking. 
  • The Offer Notice is a customisable, pre-formatted e-mail that includes flight/hotel/car rental details, pricing and a summary of fare conditions. Send documents in either HTML or PDF format and include attachments via a link. The content can be automatically translated into one of 31 languages. 
  • Package a number of offers together, including Extended Offers, into a proposal that can be sent to a traveller with a single price. 
  • Access Amadeus Offers with all versions of Amadeus Selling Platform Connect and Amadeus Selling Platform command page, as well as through Amadeus e-Travel Management, Amadeus e-Power Consolidator and Web Services. Offers containing air content can also be displayed in CheckMyTrip by Amadeus to provide extended cross-channel consistency. 
 
 
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