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Traveller servicing solutions

Traveller servicing

Today’s business traveller is demanding a better and more ‘joined-up’ travel experience, from end-to-end and across different modes of transport. And with accurate and timely information delivered to multiple devices right through the total trip cycle. As Corporations need business travel partners who can be more than service providers, we are constantly expanding our portfolio of corporate travel solutions, turning today’s state-of-the-art self-booking tools into tomorrow’s integrated ‘total trip’ travel experiences.

Products and Solutions

  • Amadeus Dynamic Travel Documents

    Amadeus Dynamic Travel Documents is a suite of professional travel documents that provides tailored content to complement each reservation. With a choice of formats and languages, documents can be sent and tracked smoothly and efficiently to provide your customers with a superior and more convenient travel experience.

  • Amadeus Offers

    Amadeus Offers delivers a significant time-saving of over 60% on existing trip proposal processes.

  • Amadeus Mobile Messenger

    Powered by Charter Solutions International. Deliver fast, efficient incident management, with all the information you need in a single tool to be able to identify, analyse and assist your travellers without delay..

  • Amadeus Open Profile Suite

    Amadeus Open Profile Suite provides travel agencies with a centralised, flexible profile management system that works with any 3rd party system, delivering consistent and accurate profile data, and helping to optimise agency productivity.

  • Amadeus Mini Rules

    Amadeus Mini Rules provides a short and easy to read summary of the most important fare rules applied for a given pricing in a structured format to airline and travel agency customers so they can be clearly understood by end-users.

  • Amadeus Ticket Changer

    With Amadeus Ticket Changer you can service your customers' change requests anywhere in the world in a matter of seconds, giving them the right fare and the right penalty charges guaranteed.

  • Amadeus Ticket Changer Refund
    Amadeus Ticket Changer Refund

    ATC Refund is a new feature of the Amadeus Ticket Changer product suite bringing full automation to the ticket refund calculation process.

  • Amadeus CheckMyTrip

    CheckMyTrip is a simple itinerary management tool that helps travellers manage their trips.