Pioneering cloud services for the travel industry

Our commitment to open source development grows stronger every day. Launched in 2015, Amadeus Cloud Services, the first private cloud-based application for the travel industry, is a great example of how we are collaborating with the open source community. We are collaborating with one of the biggest names in open source, Red Hat, and have developed Amadeus Cloud Services on OpenShift Enterprise, Red Hat’s award-winning Platform-as-a-Service.  
In the scope of the collaboration with OpenShift, Amadeus contributed to the Kubernetes project. Kubernetes, is now hosted by the CNCF (Cloud Native Computing Foundation). It allows developers to focus on writing applications and hides the complexity of orchestration and deployment on a cluster. Applications are packaged in containers that are logically grouped into "pods". Amadeus has so far contributed on various topics as diverse as storage, launching clusters, and quota management.

Why Cloud?

The Amadeus data centre in Erding, Germany processes more than 30,000 end-user transactions per second during peak operations. With these requests growing exponentially, Amadeus customers wanted a travel application that could run on-site locally or be accessed through public, private or hybrid cloud platforms.  


Amadeus Cloud Services provides all our customers - airlines, airports, hotels, rail, travel agencies, and travel management companies - quick and easy access to content and travel tools from a single source. 
Amadeus Cloud Services significantly simplifies our operations and will meet the demand for distributed computing with multi-data centre capability. Operating in the cloud enables us to deliver automated recovery, eliminates the micro¬management of underlying infrastructure, and makes the use and management of our applications more efficient in general. Crucially, it delivers superior responsiveness, driving and enabling ‘always on’ ultra¬high availability of our products, services and solutions.

Why OpenShift?

After a thorough assessment of various open source solutions for infrastructure architecture and design and application containers, the Amadeus IT team selected OpenShift. The platform’s lightweight container architecture natively integrates Docker and Kubernetes; our early interest in Docker and containerized applications made OpenShift a good fit for our environment. Support from Red Hat and the larger community also reinforced the collaboration.  

Although we are still in the early stages of deployment, we have already seen that the flexibility of the OpenShift platform and the support we have received from Red Hat has allowed us to begin to take our application to the next level and expand it to a wider customer base.

Dietmar Fauser, Vice President, Architecture, Quality and Governance, Amadeus IT Group


How this helps Amadeus

Amadeus is an active participant in the project, with our engineers contributing to the upstream OpenShift Origin community.  Visibility into the OpenShift code allows Amadeus engineers to maximize existing resources by integrating and monitoring their middleware applications within the OpenShift platform. Amadeus is also able to use OpenShift’s automated recovery, scaling and capacity planning abilities to redeploy applications when necessary, reducing the need to personally manage each of their infrastructure applications.
As part of the project, Amadeus is increasing availability of its leading-edge platform, while also driving further reductions in latency. Once fully deployed, we expect Amadeus Cloud Services to further streamline operations through automation while reducing the time to market for new services.