Connecting airports & airlines

Airlines and airports can work more closely to accommodate passengers and increase efficiency, travel connections and provide a better and more connected travel experience for travellers.

We explore how closer connections between airports and airlines could greatly benefit both parties, as well as creating an enhanced travel experience.  Working  closely together can lead to better informed travellers and more efficient transfers and available resources and smoother airport operations. 

Travel connection is essential for the smooth collaboration of airports and airline, although this connectedness can continue once you step out of the airport via multimodal transport options. Learn more about how we work with the European Union and other travel players to make multimodal transport options more readily available.

In the video below we see how Amadeus works with airports and airlines to provide a smooth and seamless travel experience but enhancing connectivity between both elements.
Let’s imagine a future where airlines and airports are connected more closely together. At present airports do not have a one to one relationship with the travellers who arrive at their terminals but what if that changed?

By working closer together, airlines and airports can open up a world of opportunities to serve travellers better, like offering personalised services such as parking, lounge access or fast track. Knowing how many passengers to expect will allow airports to organize the right number of check-in desks and security lanes which will greatly reduce waiting times. A further advantage of working closer together is that shared real-time flight information can become instantly available to everyone. Travellers will be able to check their flight status by a simple scan of their boarding card. In turn, this will help airports to locate travellers at the terminal and let an airline know if a passenger will late for boarding. Helping the airline to reduce delays and maximize last-minute seat allocation.

Access to real-time information will also mean that flights with connecting passengers can be positioned at nearby gates and that ground staff can be in the right places to deal with baggage faster. Should the unavoidable occur, like bad weather conditions, airlines and airports can work closer to re-accommodate passengers, or offer services during delays. Sharing flight status information will also help airports to optimize the flight departure sequence and improve punctuality.  Aircrafts won’t be waiting in queues burning fuel, benefiting both the airlines and the environment.
So how long will we have to wait for this airport of the future? The good news is, not long. Amadeus is already making it a reality; by creating a community that connects airports with airlines, Amadeus is helping to enhance the services of both and at the same time create an exciting new experience for every traveller. Let’s shape the future of travel.