Amadeus Travel Intelligence & Personalisation System

Components
Corporate Recognition
Amadeus Altéa Corporate Recognition
Amadeus Altéa Corporate Recognition help airlines to differentiate from competition and retain valuable corporate travel accounts. By recognising the corporate traveller and offer tailored services along the journey, the corporate travel experience will improve, resulting in higher corporate traveller satisfaction.
Loyalty
Amadeus Loyalty Management Suite
Amadeus Loyalty Management is an intelligent and dynamic solution powering best of breed Airline Loyalty Programmes, enabling them to personalise customer interactions and to operate efficiently.
Customer Experience Management
Amadeus Customer Experience Management
Amadeus Customer Experience Management is an end-to-end solution for airlines to manage & personalise the offers & services it provides to its travellers, making customer service seamless and enhancing the total travel experience.
Travel Intelligence
Travel Intelligence
Amadeus Travel Intelligence provides the next-generation suite of Business Intelligence solutions, products and services for Airlines, leveraging Big Data technologies and the power of analytics to deliver innovative insights into their own business, the market, the traveler and beyond.
Available today Amadeus Value
Corporate Recognition
Amadeus Altéa Corporate Recognition

Identification & Servicing in

  • Search and reservation
  • Inventory
  • Airport and Departure Control

With Amadeus Altéa Corporate Recognition the airline will:

  • Increase revenue from corporate travel accounts
  • Secure margin by tailor services according to value of corporate account
  • Increase customer satisfaction by offering tailored services along the travel life cycle
  • Increase productivity by using pre-defined values in business rules used in automated processes
Loyalty
Amadeus Loyalty Management Suite
  • Amadeus Loyalty Management
    • Program/Member Management
    • Activities Management
    • Communications Management
    • Campaign Management
    • Reporting
  • Amadeus Loyalty Partner Integration Services
  • Amadeus Customer Service Centre
  • Strong airline partner management product suite ensures that airlines are able to maximise the output of their partner network
  • Open architecture with the ability to integrate with the most common PSS and alliance environments
  • Comprehensive data set of airline loyalty program members available via feeds & reports
Customer Experience Management
Amadeus Customer Experience Management

Amadeus Customer Experience Management

Amadeus Customer Experience Management is a customer-centric solution enabling airlines to:

  • Enhance customer experience whilst managing needs & preferences of each individual traveller
  • Maximise revenue opportunities through-out the travel lifecycle
  • Optimise customer service interactions at all touch-points