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IATA World Passenger Symposium 2015

The IATA World Passenger Symposium (WPS) is a unique event that drives the passenger agenda forward with representatives of the entire air travel value chain under one roof.

Start Date: 20/10/2015 08:00 AM
End Date: 22/10/2015 05:30 PM

Venue: CCH - Congress Center Hamburg, Am Dammtor / Marseiller Straße, 20355 Hamburg, Germany

The IATA World Passenger Symposium (WPS) is a unique event that drives the passenger agenda forward with representatives of the entire air travel value chain under one roof.

Under the theme "Innovating better, together", WPS 2015 will focus on how industry collaboration will drive value through innovation for the benefit of customers. It will cover the transformation currently taking place in the industry in the areas of distribution, customer ground & Inflight experience and IT & Technology.

The Leadership panel on Day 1 features Philippe Der Arslanian, Amadeus’ VP Digital & Merchandising, who joins other leadership panelists to reveal the formula for success to achieve customer satisfaction and sustained profitability at industry level.

Amadeus is also represented in the Order Management of Tomorrow track, as Stéphane Lecourtois, Airline IT Product Strategy, joins the other panelists who’ve been involved in the industry’s latest transformation initiative from the very beginning, to share their views on the simplification of the order management process.

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