For many of us, travel is an integral part of the holiday season. People arriving home happily and safely for the holidays is a staple of seasonal television and adverts, and the industry does a great job of uniting families and friends, but those who travel know it can be a stressful and difficult experience. Amadeus is fully committed to improving that traveller experience through investment in our systems and solutions, and that commitment has been recognised in the European Commission’s rankings.
Our ambition is to transform the experience of the hundreds of millions of travellers Amadeus touches each and every year – by connecting key players in the travel industry: whether they are travel agencies, corporations, airlines, airports, hotels or railways. But the oil in the engine is innovation through technology.
In 2014 Amadeus invested €568.4 million in R&D, taking the total invested in R&D between 2004 and the end of 2014 to over 3.5bn EUR.
Amadeus is shaping the future of travel with its commitment to innovation, by delivering extremely high performance transaction processing through the use of open systems with Amadeus Cloud Services
, and by pioneering the production and development of advanced technologies such as NoSQL and Distributed Systems.
There are many examples of how Amadeus travel technology helps businesses connect to the global travel ecosystem, manage operations more effectively and serve travellers better than ever. For instance, we are helping the traveller overcome the frustration and stress of flight disruption with Amadeus Personal Disruption Companion,
we are building a brand new generation of hotel reservation systems that will be a new standard for the entire industry, and we are ensuring a seamless and more efficient airport experience for all passengers with our cutting edge airport common use technology.
This investment in R&D also enables seamless customer implementation activity related to the contracted pipeline in Altéa, standalone and e-commerce solutions.
The European Commission has recognised Amadeus as the number one European R&D investor in the travel and tourism sector as part of its annual EU Industrial R&D Investment Scoreboard. The scoreboard, which examines R&D investment by both European and worldwide companies, ranks companies based on total R&D investment.
Executive Vice President of Research & Development at Amadeus said:
“It’s a privilege to receive this recognition from the EC. Our R&D team is over 5,000-people strong and between 2004 and the end of 2014 we have invested over €3.5billion in total R&D across Amadeus. However, what is most important is the fact that thanks to these investments we are improving the travel experience – from managing flight disruptions to streamlining the process for booking a passenger’s ticket online. And making this difference is what drives our passion to continue shaping the future of travel.”
“We want to be recognised as the best R&D team in travel to support the continued growth of the company. At the same time we are driven by our ambition to be the very best in innovation & quality and the most reliable in delivery. We are a global team of very talented people that together work to create the solutions our industry and our customers demand.”
Thanks to these investments we are improving the travel experience – from managing flight disruptions to streamlining the process for booking a passenger’s ticket online. And making this difference is what drives our passion to shape the future of travel.
Herve Couturier, Executive Vice President of Research & Development at Amadeus
Amadeus recognises that to shape the future, it needs to invest in the future – in 2014 Amadeus invested €568.4million in R&D, taking the total invested in R&D between 2004 and the end of 2014 to over €3.5billion. Furthermore, Amadeus is the only IT travel industry company included in the global 2,000 companies ranking published by the EC.