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Amadeus unveils ground-breaking baggage reconciliation system bringing savings and efficiencies to Icelandair

Amadeus, a leading technology partner for the global travel industry, announces an agreement today with Icelandair, a customer-oriented airline and travel service company serving 31 gateways in Europe, the USA and Canada, to develop a baggage reconciliation system, Amadeus Airport BRS, capable of offering real-time, automated loading, tracking and management of baggage. As launch partner, Icelandair will deploy this solution as of mid-2014 on all its worldwide flights handled from its hub at Keflavik International Airport.

·           Launch partner, Icelandair, to see the end of costly baggage management fees
·           The fully automated baggage application will improve overall accuracy and speed, ensuring faster turn-around and departure times for all handled flights
 
 
Madrid, Spain, 23 January, 2014: Amadeus, a leading technology partner for the global travel industry, announces an agreement today with Icelandair, a customer-oriented airline and travel service company serving 31 gateways in Europe, the USA and Canada,to develop a baggage reconciliation system, Amadeus Airport BRS, capable of offering real-time, automated loading, tracking and management of baggage. As launch partner, Icelandair will deploy this solution as of mid-2014 on all its worldwide flights handled from its hub at Keflavik International Airport.
 
The new solution, which is fully integrated into the Amadeus Airport IT portfolio and the Altéa DCS platform, will simplify existing baggage processes as all data required to manage baggage will be available via a user-friendly application interface located in Amadeus’ Data Centre. This interface will improve overall accuracy and speed, ensuring faster turn-around and departure times for all handled flights.
 
Today, the majority of ground handlers globally use teletype messages to manage all baggage processes. This involves sending numerous digital messages back and forth to process all baggage activities including checking in, tracking and loading baggage to an aircraft. Amadeus Airport BRS would greatly reduce the dependency to use these messages, thus providing substantial cost savings.
 
Ástþór Ingason, Vice President, Ground Operations at Icelandair commented: “We have realised a remarkable vision with Amadeus’ baggage technology: not only will we save on the heavy costs of complex teletype messaging technology, but will gain baggage handling accuracy thanks to its full automation and real-time processing. The repercussions will be immediately felt by all stakeholders in our hub, including passengers, who can expect an improvement in punctuality and quicker baggage delivery, while ground handlers will have a much more efficient and user-friendly system – it’s a win-win for all.”
 
John Jarrell, Head of Airport IT, Amadeus said: “We are delighted to join forces in the development of this solution with our launch customer Icelandair. Our BRS solution will offer key baggage functionalities in a simple, plug-and-play application, enabling visible cost and time savings not just to Icelandair, but to the whole airport ecosystem. We are confident this will only be the beginning of the solution’s success and we look forward to developing it further with valuable feedback from our launch customer.”
 
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Amadeus is a leading provider of advanced technology solutions for the global travel industry. Customer groups include travel providers (e.g. airlines, hotels, rail and ferry operators, airports, etc.), travel sellers (travel agencies and websites), and travel buyers (corporations and travel management companies).
 
The Amadeus group employs around 10,000 people worldwide, across central sites in Madrid (corporate headquarters), Nice (development) and Erding (operations), as well as 71 local Amadeus Commercial Organisations globally.
 
The group operates a transaction-based business model. For the year ended December 31, 2012 the company reported revenues of €2,910.3million and EBITDA of €1,107.7 million. Amadeus is listed on the Spanish Stock Exchange under the symbol "AMS.MC" and is a component of the IBEX 35 index.To find out more about Amadeus please visit www.amadeus.com
 
Contact details:
Amadeus Corporate Communication
Telephone: +34 91 582 0160