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Amadeus and United Airlines sign multi-year extension agreement for full content and ancillary seats

Amadeus announced today that it has reached a new multi-year extension agreement with United Airlines into 2013 which guarantees their full range of content will be available for sale through the Amadeus system and includes distribution of the carrier's Economy Plus seating.

Amadeus and United Airlines sign multi-year extension agreement for full content and ancillary seats

• Extension agreement into 2013 guarantees Amadeus subscribers access to the full range of United’s content and ability to offer the carrier’s Economy Plus® seating

• Amadeus and United continue to collaborate on technology enhancements to meet the needs of the airline’s merchandising strategy in the travel agency channel

Madrid, Spain, 24, October, 2011: Amadeus, a leading travel technology partner and transaction processor for the global travel and tourism industry, announced today that it has reached a new multi-year extension agreement with United Airlines into 2013 which guarantees their full range of content will be available for sale through the Amadeus system and includes distribution of the carrier’s Economy Plus seating.

“We appreciate our strong working relationship with the United team and are proud to help them sell Economy Plus seats through the travel agency community,” said Scott Alvis, Senior Vice President, Client Management, for Amadeus’ Airline Group in the Americas region. “We look forward to continuing to work closely with United as they evolve their offer and to enable them to sell future products and services via the agency channel according to their strategy.”

The extended content agreement upgrades the existing arrangement between the two companies. Amadeus travel agents will continue to be able to access and book the complete range of fares, schedules, and inventory for both United and Continental. United’s Economy Plus seating will become available to U.S.-based Amadeus travel agencies beginning mid-year 2012.

“Amadeus is working hand-in-hand with major carriers worldwide to provide full content on fares and availability along with the introduction of ancillary products for efficient and transparent shopping,” Alvis said.

“United is committed to providing the industry’s leading air travel products along with the most robust and personalized shopping experience for our customers. To accomplish our vision, we need innovative and efficient partners who are committed to working together with us to distribute our products and services where our customers shop,” said Mark Bergsrud, Senior Vice President, Marketing Programs and Distribution for United. “We value Amadeus’ worldwide reach and look forward to working together on future distribution opportunities.”

Additional terms of the agreement are proprietary and therefore not disclosed.


– Ends –


Notes to the editors

About United Continental Holdings, Inc.

United Continental Holdings, Inc. (NYSE: UAL) is the holding company for both United Airlines and Continental Airlines. Together with United Express, Continental Express and Continental Connection, these airlines operate an average of 5,717 flights a day to 376 airports on six continents from their hubs in Chicago, Cleveland, Denver, Guam, Houston, Los Angeles, New York/Newark Liberty, San Francisco, Tokyo and Washington, D.C. United and Continental are members of Star Alliance, which offers more than 21,200 daily flights to 1,185 airports in 185 countries. United and Continental’s more than 80,000 employees reside in every U.S. state and in many countries around the world. For more information about United Continental Holdings, Inc., go to UnitedContinentalHoldings.com. For more information about the airlines, see united.com and continental.com or follow United on Twitter and Facebook.

About Amadeus

Amadeus is a leading transaction processor and provider of advanced technology solutions for the global travel and tourism industry.

Customer groups include travel providers (e.g airlines, hotels, rail, ferries, etc.), travel sellers (travel agencies and websites), and travel buyers (corporations and individual travellers). The group operates a transaction-based business model and processed 850 million billable travel transactions in 2010.


Amadeus has central sites in Madrid (corporate headquarters and marketing), Nice (development) and Erding (Operations – data processing centre) and regional offices in Miami, Buenos Aires, Bangkok and Dubai. At a market level, Amadeus maintains customer operations through 73 local Amadeus Commercial Organisations covering 195 countries.

Amadeus is listed on the Madrid, Barcelona, Bilbao and Valencia stock exchanges and trades under the symbol “AMS.MC”. The Amadeus group employs around 10,000 employees worldwide, with 123 nationalities represented at the central offices.

To find out more about Amadeus please go to www.amadeus.com. To visit the Amadeus Investor Relations centre please go to www.investors.amadeus.com.



Media inquiries only:

Debbie IannaciChristian Munson
Director, Public RelationsAssociate Vice President
Amadeus North AmericaCRT/tanaka for Amadeus North America
Tel: 305-499-6448Tel: 804-675-8151
Email: diannaci@amadeus.comEmail: cmunson@crt-tanaka.com

Rahsaan Johnson
Director, Public Relations
United Airlines
Tel: 312-997-8640
Email: Rahsaan.Johnson@united.com