Singapore Airlines commissions evaluation of Amadeus Customer Management Solutions
Amadeus has signed an agreement with Singapore Airlines to perform a detailed evaluation and develop a high-level plan for the implementation of Amadeus Altéa Customer Management Solution (CMS).14/12/2006. Madrid, 14 December, 2006: Amadeus, a global leader in technology and distribution solutions for the travel and tourism industry, has signed an agreement with Singapore Airlines to perform a detailed evaluation and develop a high-level plan for the implementation of Amadeus Altéa Customer Management Solution (CMS). If the evaluation is successful, the airline, one of the most reputable and profitable airlines in Asia, would become the first Asian carrier to switch its current legacy passenger service systems to Amadeus Altéa CMS.
"Singapore Airlines' approach to IT modernisation should be regarded as a blueprint for other airlines that want to stay ahead of the competition," said Hans Jorgensen, Amadeus Vice President, Strategic Partners and Programmes.
Worldwide, twenty eight airlines have adopted the Altéa CMS suite, including leading members of the Star and oneworld airline alliances. The reservation module of Amadeus Altéa CMS is used by 150 airlines as their in-house sales platform.
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Notes to the editors
About Singapore Airlines
Singapore Airlines is one of the world's premium, full-service airline and is committed to providing its customers with the best flying experience through innovative product and service offerings and by operating technologically advanced aircraft. Its fleet of 90 aircraft includes the B747-400s, various models of the B777s, and the A340-500s. The Airline has ordered the A350 XWB and A380 from Airbus and the B787-9 from Boeing.
Recently, Singapore Airlines unveiled its new generation cabin products which includes the industry's largest First and Business Class seats, improved Economy Class Seats and a revamped KrisWorld, its renowned inflight entertainment system, featuring over 1000 options and a suite of office applications.
Singapore Airlines' network, including Singapore Airlines Cargo and its regional carrier SilkAir, covers 98 destinations in 40 countries. For more information, please visit www.singaporeair.com.
A world-leading technology and distribution solutions provider, Amadeus delivers unparalleled expertise to the travel and tourism industry, including leading-edge solutions that cover airlines' unique business needs, independent of their size, business model or market reach.
Amadeus' pioneering new-generation Customer Management Solution (CMS) portfolio, Amadeus Altéa CMS, serves network and regional carriers. The Altéa portfolio, based on a pioneering community platform concept, enables improved operational efficiency and increases revenue. The portfolio consists of the Altéa Reservation, Altéa Inventory and Altéa Departure Control solutions.
Low Cost Carriers also have a specific CMS for LCCs - based on adaptive technology and already used by carriers in Europe and the USA - that provides robust options that easily adjust to their evolving operational requirements.
Further complementing these integrated IT solutions is the Amadeus e-Travel Airline Suite. Over 70 of the world’s leading airlines use the Amadeus e-Travel Airline Suite to power over 250 websites in more than 80 markets.
Other standalone IT solutions include amongst others; Amadeus Revenue Integrity, Amadeus Ticket Changer, an automatic ticket reissue tool, and a full range of ticketing solutions; including e-ticket interlining and ground-handling management technology services.
More information about Amadeus' solutions for airlines is available at: www.amadeus.com/airlines.
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