Amadeus Costa Rica (San José)
About San Jose (Costa Rica)
Chepe, as the city is referred to by locals, is a very cosmopolitan city that can be categorized as something in between a modern North American metropolis and a Central American capital.
San José posses a certain charm, the result of being the nation’s cultural hub. The capital is home to numerous restaurants, museums, parks, and many other forms of diversion that are typical of large population centers.
Our main activity in San Jose
The San Jose Office hosts the commercial office and the ACSC (Amadeus Customer Service Center) that serves and gives support to all Travel Agency customers in North and South LATAM, C&C, North America and the Andean Region. The Amadeus Customer Service Center operates as a virtual contact centre with two physical locations, one in Buenos Aires, Argentina and the other one in San Jose, Costa Rica.
The Center was launched in April 2009, there are now almost 80 agents working at the two sites, who were all extensively trained for months on the varying products lines throughout the region. With state-of-the-art technology and with a great number of multilingual staff, the Amadeus Customer Service Center, ensures a personalized service for our customers.