Amadeus Argentina (Buenos Aires)
About Buenos Aires (Argentina)
Buenos Aires is a seductive port city, which stretches along the Rio de la Plata, that has been the gateway to Argentina for centuries. Buenos Aires is one of Latin America´s most important ports and most populous cities, as well as the national centre of commerce, industry, politics, culture, and technology. Porteños, as the multinational people of Buenos Aires are known, possess an elaborate and rich cultural identity.
They value their European heritage highly--Italian and German names outnumber Spanish, and the lifestyle and architecture are markedly more European than any other in South America. This grandiose city with wide avenues and a vibrant cosmopolitan flair is more generally European than Latin American in character.One of the world's finest opera houses, the Teatro Colon, flourishes here on the plains alongside the river.
Amadeus Argentina offices are located in the city of Buenos Aires in the elegant Recoleta neighborhood. The offices host both, the Commercial office (ACO)and the Amadeus Customer Service Center. The Regional HR office for LATAM is also located in Buenos Aires and gives support to the entire Latam Region.
Our main activity in Buenos Aires
The Amadeus Customer Service Center, Americas, serves and gives support to all Travel Agency customers in North and South LATAM, C&C, North America and the Andean Region. The Amadeus Customer Service Center operates as a virtual contact centre with two physical locations, one in Buenos Aires, Argentina and the other one in San Jose, Costa Rica.
The Center was launched in April 2009, there are now almost 80 agents working at the two sites, who were all extensively trained for months on the varying products lines throughout the region. With state-of-the-art technology and a more than twofold increase in the number of multilingual staff, the Amadeus Customer Service Center ensures a personalized service for our customers."