Amadeus Bangalore (India)

About Bangalore

Madrid Office Building

Located at Prestige Tech Park, in the heart of Silicon city, Amadeus Labs has made its mark in the cityscape and amidst its contemporaries. It has rapidly scaled up to be a great employer of choice for the young Indian workforce. Bangalore is one of the biggest IT hubs in the world and it also harbors some the best minds in the country. It has also earned a prestigious slot on the "The Next Decade's Fastest-Growing Cities" list by Forbes magazine and has a thriving art and culture scene. Taking on the role of being the country's nerve centre for growth and technology, Bangalore has been one of the forerunners in the tech industry for over 15 years. It has now provided a great space for Amadeus Labs to function and flourish.

Office description

Madrid Office Building

Amadeus Labs, Bangalore was setup in 2008 and is constantly working towards extending global research and development activities. In 2012, it became a fully Amadeus-owned global software development centre. Today, with a fast-growing team, Amadeus Labs is playing a critical role in Amadeus’ products globally by being a centre of innovation and excellence. Amadeus Labs, Bangalore is the second largest R&D centre in the Amadeus global network. Having a strong team has been the key reason for its rapid growth. The multicultural workforce, consisting of 540 dynamic individuals in 2012 to 917 in 2013, is still growing strong. With the imminent possibilities of where the travel domain is heading in the future, Amadeus Labs is focused on upholding the paramount position Amadeus maintains globally and making sure that the customers have the best experience using our products.

Our main activity in Bangalore

Amadeus Labs, Bangalore has 8 divisions, each of which work seamlessly with the global network to complete high quality, mission-critical projects. Our R&D centre is a critical component of the global Amadeus delivery network.


Airline IT

The Airline IT division of Amadeus provides IT Solutions and services to address airlines’ key operational requirements in the areas of sales, reservation & ticketing, inventory management, departure control and e-commerce. Amadeus Inventory Solutions provide efficient solutions to airlines to maximize their revenue and profitability by automated schedules, seating and revenue management system.


Airport IT

The Airport IT team aims at creating suite of software products that are going to be used by various companies associated with airports. Airport IT solutions and services encompass all airport activities, from terminal and ramp operations to flight management and passenger processing. Amadeus airport portfolio is a complete suite of next generation IT solutions.


Architectures, Quality Engineering and Governance

AQG is a transversal R&D division that deals with various aspects of Quality Engineering, Governance and Architecture. It is a highly diverse field that ranges from development support engineers to experts on UI frameworks, to system administrators on various hosting platforms, to automation engineers and experts on MVS(multiple virtual storage).


Reservation, Distribution and Mid-Back Office

RDM primarily takes care of the reservation process for a travel agency starting from the front office and then creating PNRs, ticketing and finally the back office processing that happens after the ticket is sold. It is responsible for taking care of all the finer details and logistics related to the whole end-to-end process.


Service & Ecosystems

Being an important cog in the wheel, SEE comprises of three integral parts. Web Design Services (WDS) which deliver excellent UI solutions to Airlines as well as handles implementation for AeRE product. Development Services (DSV) which deliver Non-Altea related services to Airlines. Airline Implementation (IMP) which enables the customer facing team which helps the Airlines to identify the gaps during the start of engagement and then help them for a smooth cut over.


Mobile Competency Centre

Mobile Competency Centre vision is three fold. Mobile being the new domain, MCC’s top objective is to bring in standards across mobile development in Amadeus. Its second function is to keep an eye on new technologies in the area and perform research and analysis, create prototypes and develop guidelines and white-papers. Third function is to provide a cost effective global delivery model to develop new products across divisions in Amadeus.


New Business Unit

New Business Unit (NBU) has two sub-areas - BIG and AHP. Business Intelligence Group, aka BIG is responsible for industrialising business intelligence and using cases which are targeted for the end customers. The Amadeus Hotel Platform team in Bangalore works with the development teams in France to build highly scalable and feature rich solutions for the hospitality industry.


Search, Shopping and Pricing

The Search, Shopping Pricing division produces fares search solutions for airline distribution. The SSP division produces products/prototypes for airlines and travel agencies with an integrated suite of tools to monitor, analyse, audit and validate their fares. SSP performs benchmarks for Amadeus products, OLTAs, Meta websites for the marketing teams to analyse performance of Amadeus. The division is also involved in implementation activity for massive and shopping products for a given customer.