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Amadeus Airport Distribution

Amadeus Airport Distribution

Drive more non-aeronautical revenues

Every day more than three million bookings are made through the Amadeus system and the employees of 6,000+ large corporations use Amadeus' tools to make their travel arrangements! Today, Amadeus is putting its strength as a leading global distribution system at the fingertips of airports and ground handlers with a new Amadeus Airport Distribution solution.

Amadeus Airport Distribution is a unique solution built specifically for airports and ground handlers to sell services both directly and indirectly, reaching more potential customers.

Two products are available:

Amadeus Airport Indirect Distribution, expand your sales reach
Amadeus Airport Indirect Distribution provides airports and ground handlers with a new and powerful channel to drive sales. This product gathers all bookable airport content and distributes this to travel agencies and business customers. For ground handlers in particular, services such as lounge access, door-to-door baggage services and short connections services can now be proposed and purchased early on in the travel process. With millions of corporate travellers and thousands of agencies using Amadeus, the scope for new sales is huge.

Amadeus Airport Direct Distribution, connect to travelers
Amadeus Airport Direct Distribution is an airport-specific solution which helps airports and ground handlers connect with their passengers, meet their needs and make the journey simpler. Working from within the airport's or ground handler's webpages or mobile applications, the solution enables passengers to retrieve all their trip information, check in to their flight, and share their trip content. Amadeus Airport Direct Distribution gives passengers access to airport-specific services and information through a single, user-friendly platform. It is the first step in building deeper customer relationships.
Key benefits


  • Maximise your non-aeronautical revenues with increased accessibility and visibility of high-value travellers
  • Expand your sales reach to a global network of travel agencies and corporations by integrating airport services into the travel chain
  • Boost customer satisfaction by providing a differentiated passenger experience and deliver relevant, timely offers and services to passengers on-the-move, using real-time customer information
  • Integrate airport content with minimal effort and investment across customer touch points
Main features
  • Amadeus Airport Indirect Distribution - key features
    • Access to a global network of agencies and corporations to sell airport services
    • Distribution via Amadeus Selling Platform and Amadeus e-Travel Management
    • Full integration of airport services into the GDS booking flow and recorded in the traveller PNR with other travel service bookings
    • Sales opportunities at pre-trip booking stage and within airport environment
    • Seamless exchange of traveller data between booking and airport tool when airport services are purchased
  • Amadeus Airport Direct Distribution - key features
    • Online check-in capability available from airport app or website (where supported by airline)
    • Provide passengers with destination information: weather, currency, maps, aircraft information, directions, as well as airport maps and services
    • Communicate with passengers through emails, web based and in-app advertising and social media
    • Fully customisable (logo, colour) and available in 23 languages