Amadeus Performance Insight

Amadeus Performance Insight

Performance Insight is Amadeus’ cutting-edge Business Intelligence suite for Airlines leveraging a fast, cost effective and complete big data platform that gives them access into critical data insights to further monitor their performance and make better informed decision. 
Key benefits
  • Time saving: Highly intuitive dashboards give airlines immediate insights into their business performance, adding new value to any department of the airlines organisation (Sales, Marketing, Revenue Management, Operations and Executives). Automated data processing avoids lengthy manual data crunching, enabling airlines to optimise their decision processes.
  • Cost efficient solutions: Low capital investment is required, returning top and bottom line growth. Airlines can start small project, experiment and smoothly expand according to their needs. The Travel Intelligence big data platform enables airlines to easily re-process any raw data optimising airlines’ ROI.
  • Full flexibility with self-service BI and personalisation capabilities: Standard pack users can define their own ad hoc reports, built on top of existing data sets. Airlines can use the tool to make notes, share and distribute with colleagues.
Main features

There are three versions of Performance Insight, which airlines can choose to best suit their needs: Standard, Advanced and Custom.
  • The Standard version is offered as a pack that contains five key modules for each department within the organisation: The Executive (C-level) module, the Sales module, the Marketing module, the Revenue Management module and the Operations module.
    • The Executive (C-level) module delivers organisational insights for strategic decision-making: High level dashboards provide visibility on the airline’s main KPIs such as key commercial and operational indicators.
    • The Sales module offers tactical insights to drive growth. It allows the user to compare booking and yield performance vs. the target and historical performance at POS level, to drive bookings across all routes.
    • The Marketing module offers insights to help the Marketing department personalize their offer to customers. It enables users to review loyalty rates and understand customer purchase patterns.
    • The Revenue Management module includes dashboards with insights to ensure optimal yields. The user can analyse booking demand, supply and load factor of routes to implement the most effective pricing and inventory strategies.
    • For those in Operations, the Operational module offers insights to build efficiency gains. The user can monitor On-Time Performance and passenger operations to improve profitability and deliver optimal service.
  • Advanced modules:
    • Amadeus has also designed a series of advanced modules for airlines looking to further monitor their business performance. These modules leverage new data sources from within an airline’s existing system, providing them with more relevant data points to analyse and uncover growth opportunities.
    • The first in the advanced module series is Advanced Sales & Revenue, which is built using predominantly the revenue accounting system feed, either from Amadeus or any other supplier.
    • The core solution of Advanced Sales & Revenue provides the opportunity to deep dive into the most relevant KPIs including booking, sales, flow, etc.
  • Custom solution:

    Leverages Amadeus’ extensive experience and capabilities of working with airlines and managing large scale, complete data strategies to give airlines a completely bespoke delivery based on their specific data needs
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