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Amadeus Payment Manager Module option

Amadeus Payment Manager Module option

Amadeus Payment Manager is a web based back-office tool for operational tasks and statistics. It retrieves all payment and sales information (PNR data) with breakdown by country/day/link, etc. It provides a holistic view of the effective functioning of the travel management organisation.
 
Key benefits
  • Full, immediate visibility of all bookings processed via the Amadeus indirect channel.
  • Payment information for effective functioning of the travel organization with the breakdown by country/day/link.
  • Increased efficiency for all mid/back office processing with real time access to all payment information together with PNR information.
  • Enhanced chargeback management with all history of payment transactions and sales data (Ticket, PNR).
  • The airline may tag and comment on the transactions in the scope of the transaction look-up.
  • A single repository to manage all payments processed via the Amadeus Payment Platform regardless of channel (GDS sales, DCS, web, call centre) or payment provider.
Main features
  • Amadeus Payment Manager has two flavours:
    • APM Standard, which contains the search features.
    • APM Advanced, which contains the search features, statistics and advanced functionalities (tags, comments, reversal).
  • A single repository that includes all transactions that are processed via Amadeus Payment Platform.
  • Searches can be done using different criteria, such as: Ticket number, Record Locator, external payment ID, CC number, Approval Code, method of payment, Vendor code, payment status, country, office ID etc…
  • As part of the Advanced module, a “Statistics search criteria” section enables the user to perform a large panel of analysis about specific situations.
  • Data exporting functionalities for dispute management from the UI (for authorized users).
  • Enables the Airline to tag and comment on the transactions.