- Airline Needs
- Distribute through Amadeus TA community
- Travel Audience Digital Advertising
- Amadeus MetaConnect Search
- Amadeus MetaConnect Book
- Amadeus MetaConnect Network
- Amadeus Electronic Ticketing
- Amadeus Interactive Sell
- Amadeus Electronic Ticketing Direct
- Amadeus Electronic Ticketing for LCCs
- Amadeus Ticketless Access
- Amadeus PNR Claim
- Numeric Availability
- Amadeus EMD Server
- Amadeus Operational Flight Information
- Integrate other travel provider content
- Distribute through Amadeus TA community
- Sell to travellers
- Differentiate your offer
- Enhance customer experience
- Amadeus Interactive Advance Seat Reservation
- Amadeus Interactive Seat Map
- Frequent Flyer
- Amadeus Customer Service Centre
- Amadeus Customer Experience Management
- Amadeus Loyalty Management
- ATC Dynamic Waiver
- Amadeus Interactive Awards
- ATC Involuntary
- Amadeus Loyalty Partner Management Services
- Amadeus Altéa Compensation Management
- Amadeus Altéa Corporate Recognition
- Amadeus Altéa Self-Service solutions
- Amadeus Altéa Departure Control - Customer Management
- Amadeus Carrier Preferred Display Management
- Amadeus Dynamic Availability
- Amadeus Journey Data
- Point of Commencement
- Amadeus Altéa Network Revenue Management
- Amadeus Altéa Segment Revenue Management
- Amadeus Altéa Group Manager
- Altéa Revenue Availability with Active Valuation
- Amadeus Dynamic Pricing
- Amadeus Fares & Pricing Engine
- Amadeus SkyPLAN by Optym
- Amadeus SkySYM by Optym
- Amadeus Ticketing Platform
- Amadeus SkyWORKS by Optym
- Amadeus SkyMAX by Optym
- Amadeus EMD Server
- Amadeus Passenger Recovery
- Amadeus Altéa Inventory
- Amadeus SkyCAST by Optym
- Amadeus Airline Ancillary Services
- Payment and revenue protection
- Amadeus Payment Manager Module option
- Amadeus Availability Management Advanced
- Card Capture
- Essential Card Authorisation
- Premium Card Authorisation
- Amadeus Married Segment Control
- Amadeus Airline Service Fees
- Fraud Management
- Amadeus Name Change Controller
- Amadeus Bank Settlement Reconciliation
- Amadeus Payment Authorisation
- Amadeus Currency Converter
- Amadeus Revenue Accounting
- Amadeus Alternative Methods of Payment
- Amadeus Revenue Integrity
- Amadeus Payment Capture & Amadeus Payment Refund
- Altéa Booking Intelligence
- Airline Insight
- Efficiency management
- Airline Systems
- Digital and Direct Retailing Systems
Global Distribution and Indirect Retailing
Global Merchandising System
Travel Intelligence and Personalisation Systems
Airline Core Systems
Amadeus Airlines Revenue Optimisation
- Altéa Suite
- Increase sales by allowing sales in more countries and by distributing through more OTAs.
- Reduce credit card fraud-related chargebacks by identifying high-risk bookings made in the GDS channel.
- Reduce the operating cost for your Airline to manage the chargeback processes (e.g. back office staff, fees, cost of opportunity).
- Improve relationship with travel agencies by reducing Airline Debit Memos (due to chargebacks) by supporting the agency with a better fraud detection tool.
- Ensure the right balance between low levels of fraud, high percentage of acceptance rates and an enhanced customer experience.
- Protect brand reputation.
- Amadeus Payment Platform has integrated the best-in-class fraud screening partners (Accertify, Cybersource, Retail Decisions).
- Omni-channel anti-fraud solution, in order to avoid fraud shifting from direct channels to indirect channels.
- Real time transactions screening, before authorisation and ticket issuance.
- Unrivalled travel data (e.g. PNR information) combined with the payment information is used to perform the fraud screening and take an informed decision (accept -OK-, deny-KO-, further review -Challenge-).
- The fraud check result is stored in the PNR and Amadeus can automate specific actions (issue/void) on the booking, according to fraud results (OK/KO) after manual review for the suspicious transactions.
- Independent and almost unlimited rules for different scenarios, such as market, special customer types and other strategic segmentations that an airline might require.
- Compliant processing with the security standards, such as PCI DSS.
Amadeus helps you connect to the travel ecosystem where all your partners can come together to do business. With access to our community of travel agents and other travel players, you can discover new revenue streams for your airline.
Amadeus helps you anticipate your customers' needs and use advanced merchandising techniques to propose personalised products and services which will boost passenger spend and drive ongoing loyalty.
Amadeus offers sophisticated solutions that help you save costs and generate increased revenues. Our products and services empower, optimise and enforce your business processes, procedures and reporting, allowing you to grow your business profitably.
The Amadeus Digital and Direct Retailing Systems provide airlines with call centre, city/airport ticket office and digital solutions for all their direct channels. Future plans include more advanced retailing, multi-device support (web, tablets, mobile), XML capabilities and improved personalisation.
Deploy your airline’s distribution and merchandising strategies through the world’s largest travel network to maximise revenue generation opportunities. Access new markets, partners and technology, to personalise and differentiate your airline’s offer and deliver a consistent shopping experience.
The Amadeus Global Merchandising System allows airlines to pursue advanced merchandising techniques, including personalisation, dynamic pricing and packaging. The merchandising system can be integrated into the Altéa Suite or is available in standalone mode.
Amadeus Travel Intelligence provides each airline with actionable and unique business insights which can be fed into the Amadeus Personalisation system, in order to deliver a customised and contextualised passenger experience across the entire journey.
The Amadeus Airline Core Systems are at the heart of any airline’s commercial operations. They are made up of the Altéa PSS Suite, combined with revenue management and financial solutions.