- Airline Needs
- Distribute through Amadeus TA community
- Travel Audience Digital Advertising
- Amadeus Metasearch
- Amadeus Metabooking
- Travel Audience Meta Connect
- Amadeus Electronic Ticketing
- Amadeus Interactive Sell
- Amadeus Electronic Ticketing Direct
- Amadeus Electronic Ticketing for LCCs
- Amadeus Ticketless Access
- Amadeus PNR Claim
- Numeric Availability
- Amadeus Operational Flight Information
- Amadeus EMD Server
- Integrate other travel provider content
- Distribute through Amadeus TA community
- Sell to travellers
- Differentiate your offer
- Enhance customer experience
- Amadeus Interactive Advance Seat Reservation
- Amadeus Interactive Seat Map
- Frequent Flyer
- Amadeus Altéa Compensation Management
- Amadeus Customer Service Centre
- Amadeus Altéa Interactive Awards
- Amadeus Altéa Departure Control - Customer Management
- Amadeus Altéa Self-Service solutions
- Amadeus Loyalty Management
- Amadeus Loyalty Partner Management Services
- Amadeus Altéa Corporate Recognition
- ATC Dynamic Waiver
- ATC Involuntary
- Amadeus Customer Experience Management
- Amadeus Carrier Preferred Display Management
- Amadeus Dynamic Availability
- Amadeus Journey Data
- Point of Commencement
- Altéa Network Revenue Management
- Altéa Segment Revenue Management
- Amadeus Altéa Group Manager
- Altéa Revenue Availability with Active Valuation
- Amadeus Airline Cloud Availability
- Amadeus EMD Server
- Amadeus Altéa Inventory
- Amadeus Ticketing Platform
- Amadeus Fares & Pricing Engine
- Amadeus Passenger Recovery
- Amadeus Dynamic Pricing
- Amadeus SkyCAST by Optym
- Amadeus SkyMAX by Optym
- Amadeus SkyPLAN by Optym
- Amadeus SkySYM by Optym
- Amadeus SkyWORKS by Optym
- Amadeus Airline Ancillary Services
- Payment and revenue protection
- Amadeus Payment Manager Module option
- Amadeus Availability Management Advanced
- Card Capture
- Essential Card Authorisation
- Premium Card Authorisation
- Amadeus Married Segment Control
- Amadeus Airline Service Fees
- Fraud Management
- Amadeus Name Change Controller
- Altéa Booking Intelligence
- Amadeus Currency Converter
- Amadeus Alternative Methods of Payment
- Amadeus Payment Capture & Amadeus Payment Refund
- Amadeus Bank Settlement Reconciliation
- Amadeus Revenue Integrity
- Amadeus Payment Authorisation
- Amadeus Revenue Accounting
- Airline Insight
- Efficiency management
- Airline Systems
- Digital and Direct Retailing Systems
Global Distribution and Indirect Retailing
Global Merchandising System
Travel Intelligence and Personalisation Systems
Airline Core Systems
Booking and Fulfilment
Airlines can access a full portfolio of Amadeus booking and ticketing solutions helping to increase sales and provide customers with excellent levels of service and choice. Agents can request specific seats for passengers using interactive maps of the aircraft, fulfilling specific passenger needs or preferences. Sales are processed in real-time and airlines can offer agents electronic ticketing, as well as issue EMDs for all add-0n services accompanying the basic fare.
Products and Solutions
Amadeus Interactive Advance Seat Reservation helps airlines enhance service delivery by allowing real-time traveller requests for specific seats. For loyal, high-yield customers it provides personalised seat allocation by pre-selecting preferred seating. Point-of-sale and Frequent Flyer information can also be provided for more accurate and targeted responses to loyal high-yield customers.
Amadeus Interactive Seat Map allows airlines and travel agents to deliver superior service to passengers by displaying real-time and accurate seat information. Point-of-sale and frequent flyer information can be provided for more accurate and targeted response to loyal, high-yield customers.
Amadeus Interactive Sell ensures that when a booking request is made to the airline's inventory, a reliable status response is returned in real-time. According to the status, the sale is confirmed, waitlisted or rejected immediately.
Amadeus Negotiated Space is an automated, flexible and customisable product that enables airlines to allocate a group of seats or “blocked space” to their distribution partners. The airline has full control of its blocked space inventory, which is synchronised in real time with the Amadeus system, and can determine the number of seats it makes available within specific date ranges. Negotiated Space also allows automatic seat re-accommodation following schedule changes or cancellations.
Amadeus PNR Claim gives airlines the possibility to authorise travel agents to retrieve PNRs that were initially created in the carrier’s system and take control of the PNRs for ticket fulfilment or further servicing.
Automate reconciliation process to guarantee accuracy and efficiency.
Amadeus Payment Manager is a web based back-office tool for operational tasks and statistics. It retrieves all payment and sales information (PNR data) with breakdown by country/day/link, etc. It provides a holistic view of the effective functioning of the travel management organisation.
Amadeus optimises payment settlement processes by aggregating sales and payment information to be submitted so that the money can be settled in the airline's account. For Capture we identify authorised and ticketed transactions. For Refund we automate the process, dispatching refund amounts based on the forms of payment (FOPs) used during the ticket life.
Amadeus Essential Card Authorisation enables airlines to obtain real-time card acceptance and reversal via the international card schemes. The authorisation is seamlessly integrated in the GDS' booking and ticketing flows and the result of the card authorisation is automatically added to the PNR.
Amadeus Premium Card Authorisation enables the airline to obtain real-time card authorisation and reversal via their chosen Payment Service Provider (PSPs) or Acquiring Bank. The authorisation is seamlessly integrated in GDS' booking and ticketing flow and the result of the card authorisation is automatically added to the PNR.
Travel customized fraud prevention services.
Amadeus Electronic Miscellaneous Document (EMD) is the best in class multi-channel fulfilment solution and is fully integrated into the ancillary services sales flow. An EMD can be issued for any airline ancillary service. With the Amadeus Electronic Miscellaneous Document (EMD), you can document the sale and track the usage of charges, such as residual value, miscellaneous or excess baggage.
Amadeus is the undisputed leader in electronic ticketing technology, connecting airlines to the world’s largest travel network. Amadeus Electronic Ticketing links airline databases, ticketing servers and Bank Settlement Plans (BSPs) to enable authorised travel agents to issue electronic tickets easily and securely.
Amadeus eTicketing Direct enables authorised Travel Agents to issue Electronic Tickets on the validating carrier’s e-ticket stock and to report these transactions directly to the airline revenue accounting system, without reporting them first to the BSP.
Amadeus Airline Service Fees is an automated solution to collect an airline’s fees associated to payments, such as credit card, from travel agencies. The solution complies with industry standards defined for OB fees and allows fee levels to be customised according to the type of payment method being used.
The Amadeus Digital and Direct Retailing Systems provide airlines with call centre, city/airport ticket office and digital solutions for all their direct channels. Future plans include more advanced retailing, multi-device support (web, tablets, mobile), XML capabilities and improved personalisation.
Deploy your airline’s distribution and merchandising strategies through the world’s largest travel network to maximise revenue generation opportunities. Access new markets, partners and technology, to personalise and differentiate your airline’s offer and deliver a consistent shopping experience.
The Amadeus Global Merchandising System allows airlines to pursue advanced merchandising techniques, including personalisation, dynamic pricing and packaging. The merchandising system can be integrated into the Altéa Suite or is available in standalone mode.
Amadeus Travel Intelligence provides each airline with actionable and unique business insights which can be fed into the Amadeus Personalisation system, in order to deliver a customised and contextualised passenger experience across the entire journey.
The Amadeus Airline Core Systems are at the heart of any airline’s commercial operations. They are made up of the Altéa PSS Suite, combined with revenue management and financial solutions.
Amadeus helps you connect to the travel ecosystem where all your partners can come together to do business. With access to our community of travel agents and other travel players, you can discover new revenue streams for your airline.
Amadeus helps you anticipate your customers' needs and use advanced merchandising techniques to propose personalised products and services which will boost passenger spend and drive ongoing loyalty.
Amadeus offers sophisticated solutions that help you save costs and generate increased revenues. Our products and services empower, optimise and enforce your business processes, procedures and reporting, allowing you to grow your business profitably.