Amadeus Mobile Solutions

Amadeus Mobile Solutions

Amadeus Mobile Solutions integrates with your existing online services seamlessly, to ensure consistency and accuracy between online and mobile solutions. Key features include commercial and award bookings, PNR servicing and rebooking, flight information, check-in and mobile boarding pass - all integrated in a dynamic portal to deliver targeted information and promotions.
Key benefits
  • Execute your mobile strategy today and in the future: Thanks to continuous innovation from Amadeus.
  • Offer consistent service: Seamlessly integrates with Amadeus Altéa Suite so you can deliver consistent service across all channels.
  • Enhance customer experience: Amadeus is developing specific mobile technology products with a high focus on usability - not just adapting online websites.
  • Increase cost-efficiency: Reduce call centre workload, airport footprint (personnel or kiosk hardware), and time spent by transfer staff on simple tasks. Market products quickly and effectively to your customers.
  • Increase revenue: Grow your revenue per passenger by increasing your product exposure and visibility, and maximising new sales opportunities with last-minute bookings and ancillary services.
  • Easy implementation:Quick time-to-market mobile solutions.
Main features
  • Real-time capability: Immediately alert your customers of schedule changes and flight disruptions, allowing them to modify travel plans accordingly. Passengers have relevant, real-time information at their fingertips, at all times throughout their journey.
  • Offer new services for your passengers: Customers can book flights and check in quickly and easily, add information or service requests and purchase additional airline ancillary services, anytime, anywhere.
  • Automated communication: Communicate with your customers faster, releasing seats for additional sales and freeing up staff during operational disruptions.
  • Dynamic mobile portal management: Eliminate need for expensive skill-sets to manage your airline mobile portal.
  • Multi-platform: Amadeus Mobile Solutions is available for your customers on multiple platforms including mobile web-browsers and downloadable applications for iPhone and Android smartphones.
Resources