Amadeus Award Suite


The Amadeus Award Suite is made up of several solutions that allow your most valuable customers to redeem their airline miles online.
Amadeus Award Shopper uses Amadeus Flex Pricer to support shopping with the use of air miles. Frequent flyers can view availability and book redemption tickets using the same calendar and upsell features as they would when booking a regular paid ticket.
Amadeus Award Converter converts commercial fares (attached to redemption or commercial classes, or both) into air miles, thereby offering your customers the full availability as revenue tickets. It is a shopping product based on Flex Pricer Architecture and will return the flight recommendations wither with prices in standard currency or prices in miles.
Miles & Cash Slider is a product at the payment step that allows the travellers to voluntary split a flight fare from standard currency into part miles part cash. End-users, thus, can pay for air tickets in miles, cash, or combination of both. Airlines can also set the rules for the conversion into miles.
Key benefits
  • Increase bookings and simplify your redemption strategy
  • Lower call centre costs
  • Differentiate your brand and boost customer satisfaction
Main features
Implement dynamic redemption strategies 
  • Enhanser experience for your customers
  • Real-time interaction with loyalty systems.
  • Flexibility and adaptability
  • Compatibility of servicing flows
Optimise the shopping experience with user-friendly displays
  • Calendar display and upsell display provide the lowest available miles recommendation per day, over a range of dates
  • The Miles & Cash Slider allows your customers to select how they will pay: cash, miles or a combination of both
Execute complex preferences of your redemption strategies
  • A range of options exist to best suit your needs and situation: itinerary mode, one-way-display mode and one-way-combined mode
  • Calculations are made using a reliable pricing engine
  • A wide range of payment options are supported by Amadeus Payment Platform (credit card and 3D-secure) and external payment service providers