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Digital and Direct Retailing Systems

Digital and Direct Retailing Systems

The Amadeus Digital and Direct Retailing Systems enable airlines to provide their customers with a rich, tailored offer across all offline and online touch-points, using a graphical user interface that boasts unrivalled search, booking and servicing functionalities. Seamless integration with both the Travel Intelligence and Personalisation Systems and the Amadeus Merchandising System, further enhances the shopping experience for travellers, providing personalisation and contextualisation at every step of the customer journey. This results in improved customer satisfaction, increased loyalty and additional revenues for airlines.