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Amadeus Payment Capture & Amadeus Payment Refund

Amadeus Payment Capture & Amadeus Payment Refund

Amadeus Payment Capture provides an airline’s acquiring bank or payment service provider, with all the information required to collect monies owed to an airline.

Amadeus Payment Capture uses delayed capture, facilitating a window of time between the transaction being authorised and the funds being settled in the airline's account, during which airlines can cancel tickets without having to process unnecessary payment refunds.

Amadeus Payment Refund automates refunds, saving time and avoiding the risk of errors due to manual entries. Furthermore, the tool applies the necessary controls to ensure the money reaches its correct destination, providing travellers with a faster and more efficient service.
 
 
Key benefits
  • Reduce costs and avoid unnecessary transactions thanks to a controlled time delay between payment authorisation and payment capture. This enables airlines to cancel tickets before sales closure, without having to process unnecessary payment refunds.
  • Reduce Merchant Service Fees: with capture files enriched with PNR and Payment information (EMV, 3DS).
  • Improve revenue integrity: by preventing the issue of travel documents which have not been correctly authorised.
  • Reduce capture rejects: including from payment partners that do not support partial and/or multiple capture.
Main features
  • Supports all methods of payment including: credit cards, alternative methods of payment (AMOPs), e-wallets, bank transfers and direct debit.
  • Streamlines the capture process across multiple channels (direct/indirect/ Amadeus /non-Amadeus).
  • Flexible configuration according to airline specific needs, using Amadeus business rules
  • Supports multiple triggers including: batch, online and web services
  • Uses a multi-step capture and refund process: confirmation of payments to capture or refund, instruction to acquiring bank, capture or refund processing, reconciliation report.
  • Fully integrated into the Passenger Name Record (PNR).
  • Offers full visibility and control through Amadeus Payment Manager.
     
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